National Interstate reviews

4.1

76% would recommend to a friend

(215 total reviews)
avatar

Tony Mercurio

87% approve of CEO

69% positive business outlook

National Interstate has an employee rating of 4.1 out of 5 stars, based on 215 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The National Interstate employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

215 reviews
5.0
Apr 24, 2017

Good Company, Becoming Great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I truly feel like I am doing something meaningful when I come to work everyday. National Interstate cares about employee development and provides opportunities to learn and grow. There is no shortage of stretch assignments if you are willing to take them. If you want to succeed and have the drive to do it, you will! We also have numerous opportunities to raise money, collect items, or volunteer for great causes. It feels good to know we are having such a positive impact on our surrounding communities. The CEO recently addressed employee survey feedback at an all-company meeting. It was so refreshing to see our leader be transparent and address this feedback head-on in front of all employees. There is no doubt in my mind that he cares about us and wants to do what he can, within reason, to make National Interstate a great place to work. We have so many positive changes coming to us within the next year!

Cons

Flexibility and work-life balance has been a struggle, but this is one of the issues our CEO addressed at the company meeting. I can already feel the shift in our culture and I have seen many examples of managers and department heads allowing more flexibility. This is a good path to be on and I think it will continue to improve.

4.0
Apr 20, 2017

Going in right direction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company is very transparent. Collegial work culture. Great co-workers. Plenty of opportunity for exposure with senior management. Good focus on employees and customers.

Cons

Inconsistent management practices between certain supervisors as the company evolves into a more flexible workplace. Getting better now that CEO has addressed it during monthly employee meeting.

5.0
Apr 14, 2017

Evolving in the Right Direction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

As the company matures so is its approach to people management, benefits and strategic positioning in the marketplace. It is rare in this region to have a company of this size with local control of all of its operations - Accounting,Claims, Marketing, Customer Service, IT.

Cons

The jobs here are big. Don't join if you are not flexible and willing to say "yes" to perpetually increasing responsibility.

Viewing 196 - 198 of 215 Reviews

Glassdoor has 224 National Interstate reviews submitted anonymously by National Interstate employees. Read employee reviews and ratings on Glassdoor to decide if National Interstate is right for you.