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National Restaurant Association

Engaged Employer

National Restaurant Association reviews

2.3

21% would recommend to a friend

(141 total reviews)
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Michelle Korsmo

11% approve of CEO

14% positive business outlook

National Restaurant Association has an employee rating of 2.3 out of 5 stars, based on 141 company reviews on Glassdoor which indicates that most employees have an average working experience there. The National Restaurant Association employee rating is 38% below average for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

141 reviews
2.0
Nov 16, 2017

Can't go anywhere but up

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits are good, and the office space is stunning. (But folks, there's more to life than good looks.) You'll find yourself overwhelmed with snacks in the kitchen. And that's not really a pro, come to think of it. Hospitality here is delivered in goods only.

Cons

You will find yourself underwhelmed with the leadership/management. Where else can you find a steady barrage of 40-page ppt presentations that don't tell you anything? This is a superficial meetings-happy environment, where most of the meetings result in ping-pong style, knee jerk reactions without any solid, thoughtful movement forward. Managers here don't manage effectively, but they are paid very handsomely (far too much, really), so they fight very hard to stay put. Ultimately, I found this to be as unrewarding and disingenuous a place to work as I have ever encountered.

2.0
Jan 3, 2016

Breeding ground for entitlement and self importance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, stylish office space, some people are very smart and hardworking. Really good benefits, decent pay.

Cons

CEO tolerates, beyond measure, complete ineptitude and fosters an environment of favoritism. Most managers/directors take zero personal responsibility. Many are complaining about the changes that are looming, but they are the entitled, lazy bunch that created the need for the sweeping changes in the first place. Although the space is beautiful,nothing ever works thanks to completely inept officer services ; leadership rarely knows what's going on and never seems to care. A hard-working few clean up the messes of those who come to work drunk if they bother showing up for a full day at all.

1.0
Sep 17, 2019

You will feel like you are taking crazy pills

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, cool office, free snacks

Cons

During my time at the association there were so many things that happened that made me question my sanity. These are a couple highlights A person in a senior level position slept through a leadership training on accountability. In full view of every manager level employee and above including every senior leader. I pointed this out and no one even bothered to wake him up. I had a week long argument about whether there was a cost of living difference between Chicago and DC. My stance is that there is very obviously a cost of living difference and because they wanted to make a low ball offer to a new hire their stance was that there is not. Don’t let any of the senior management there fool you, they do not care about you. If you care about your career this is not the place for you. AT ALL. You will be stifled at every turn by mid level leadership that is terrified of senior leadership and just wants to keep their jobs. It is a maddening culture that not only accepts but seems to embrace and encourage mediocrity. You will never in your life work with more people that you ask “what does that person do here”. If you are able to use useless corporate buzzwords you're a shoe in for a director position. Doesn't matter if you produce NOTHING and only add to the already toxic culture, just use the words synergy or paradigm and you're set. You will find a peppering of people there who are fantastic but they are all looking to leave. Anyone with a head on their shoulders and a limited tolerance for nonsense won’t stay long. I’ve read the other reviews accusing people at the association of racism and bias and I would agree with that. There is an undertone of misandry amongst the female managers and bias from African American leadership towards African Americans that don’t fit a certain mold. Just a sad state of affairs.

Viewing 28 - 30 of 141 Reviews

Glassdoor has 158 National Restaurant Association reviews submitted anonymously by National Restaurant Association employees. Read employee reviews and ratings on Glassdoor to decide if National Restaurant Association is right for you.