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National Security Agency

Engaged Employer

National Security Agency reviews

3.7

73% would recommend to a friend

(345 total reviews)
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Gen. Joshua M. Rudd, USA

Not enough data to show CEO approval

53% positive business outlook

National Security Agency has an employee rating of 3.7 out of 5 stars, based on 345 company reviews on Glassdoor which indicates that most employees have a good working experience there. The National Security Agency employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

345 reviews
4.0
Jun 15, 2017
Recommend
CEO approval
Business Outlook

Pros

I was an analyst. It was interesting, meaningful work where you were generally treated well. The pay was pretty good, the work-balance very good, and the benefits were great. Smart, generally nice co-workers.

Cons

The Security organization is not to be trusted. They are a bunch of scared bureaucrats doing irrational things after the Snowden Fiasco.

2.0
Mar 22, 2023

Challenging work, deeply troubled workplace

Recommend
CEO approval
Business Outlook

Pros

Work is challenging and there is so much to learn. Haven't grown out of it at all as compared to other places. And the work is important, esp if you're working a good mission. People are generally friendly and helpful. Vacation eventually gets to 5 weeks a year. Sick time is a day a month and adds up nicely in case of a medical emergency. 8 hour days and no take home work if you're dealing with classified stuff all day.

Cons

Many - all sorts of pathologies. It's a troubled place to work. Many people haven't worked anywhere else so they are what I call 'institutionalized'- no concept of how the outside world works, including how to write a resume. Two major drags on the agency- baby boomers and the military. The boomers are gradually leaving, the military isn't going anywhere. Working with military was once cool, now it's just a major reason to leave. And, the military mindset is seemingly transferred to civilians. Example- don't like your job? Too bad, you have a 2 yr obligation and you have to tough it out or resign to get out of the job. Leadership, not senior leadership, the generic 14s and 15s, are terrible. You'll encounter unethical behavior and complacency - in buckets- because they think they can't get fired. The root of all evil in the agency is this belief employees have that they can't be let go. Lots of conflict, presumably because the 14s and 15s like to throw their imagined weight around. Not a lot of overseas opportunities. If you want an overseas lifestyle, you'll get more at DIA and of course CIA. Sounds like NCIS also has more. And obv the foreign service. No student loan repayment. If that's important to you, you're better off at one of the 30-40 federal agencies that offer it, like CIA and State. Internal vacancy ads are poorly written and often out of date, a reflection of the lousy leadership. Promotions are a major source of yearly frustration and take up buckets of oxygen. Sprawling bureaucracy. No joke. If you don't like policies and restrictions and filling out forms and sharing your financials, you don't want to work at NSA.

1.0
Aug 12, 2021
Recommend
CEO approval
Business Outlook

Pros

Unique mission set, some interesting travel opportunities, flexible work schedule

Cons

Toxic security division that arbitrarily destroys careers and harasses dedicated employees, slow career progression (competitive promotions at every grade), the polygraph is interrogation, parking at Ft Meade is generally terrible, pay is not competitive (for STEM fields), lots of brain drain, very little done to retain technical talent

Viewing 16 - 18 of 345 Reviews

Glassdoor has 408 National Security Agency reviews submitted anonymously by National Security Agency employees. Read employee reviews and ratings on Glassdoor to decide if National Security Agency is right for you.