National Vision reviews

3.2

46% would recommend to a friend

(918 total reviews)
avatar

Alex Wilkes

27% approve of CEO

43% positive business outlook

National Vision has an employee rating of 3.2 out of 5 stars, based on 918 company reviews on Glassdoor which indicates that most employees have a good working experience there. The National Vision employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

918 reviews
2.0
Feb 6, 2014
Recommend
CEO approval
Business Outlook

Pros

They hire you full time as an employee and give you benefits when I was there many years ago unsure if it's changed.

Cons

Wow the employees there were awful. They tried to get me fired when I felt they were not working. They stood around a lot and chit chatted and did not help the customers. The patients there treated me very poorly sometimes and even stated that I purposely gave them an incorrect prescription and wanted their money back, the company always gave it to them back. I recommend anyone go there for free eye exams and lie that the doctor gave them a bad exam, you will get your money back. They don't support you as a doctor. Their sales goals are ludicrous and you never meet them most times. They want you to solicit patients for patients. They force you to see patients every 20minutes and give 'excellent' care which is a joke. The optometry assistant was hired by the optical manager and when I complained that she was not doing her job, that was another point against my head to get me fired. I can't hire my own technician when I was there and the one I had was very lazy (She has since been fired). You can't expect much since most employees there are paid $8/hr and this is suppose to be an optometry / optical/medical office. No wonder the employees don't care and the ones that did, left almost immediately. They sent us to meetings to Vegas and you feel like you're going somewhere until you realize they put you up at a hotel off the strip so you have to pay to go there by catching a taxi in the evenings. We landed at 2pm there and they did not provide us lunch. So we had to buy ourselves our food. They did not provide dinner for us making sure the meetings ended exactly at 6pm so we can fend for ourselves.

2.0
Jan 11, 2014
Recommend
CEO approval
Business Outlook

Pros

Job security is a plus. That is the best thing about this company.

Cons

The work and rewards do not balance out. After time, what started as enthusiasm, turns into a huge sense of feeling devalued. They dangle "bonus potential" in front of you like a carrot on a fishing pole but make your sales budgets so high that you can barely achieve it and therefore no bonus earned. It's like they say - "sorry, you made enough to pad our pockets but unfortunately not enough ABOVE to earn a bonus for yourself. Try again next year." - The compensation that you receive does not match the amount of responsibilities and expectations.

5.0
Dec 11, 2013

Great company, lots of opportunities

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you are dedicated to growing the company, and buy into their model, you can have much success and be faced with great opportunity. If you are willing to relocate it will make you even more valuable

Cons

Pay is not the best, and I would like to see a bit more innovation at the corporate level

Viewing 889 - 891 of 918 Reviews

Glassdoor has 941 National Vision reviews submitted anonymously by National Vision employees. Read employee reviews and ratings on Glassdoor to decide if National Vision is right for you.