National Vision reviews

My sales budgets are set so high that I will never achieve them. Therefore bonus is impossible. The customer service scores we receive, called NPS, are slanted as they include feedback on the host store, marketing, price structures and things out of my control. Yet "bad" scores directly effect my paycheck. And mine alone. There is no responsibility taken by anyone else. The entire stores success or failure is mine and mine alone. So why aren't all decisions mine and mine alone. Remarkably unfair to take away compensation for something so arbitrary. Future of the company is shaky and we are supposed to just keep working and not fear for our future. We are too much in the dark. Also tired of working inside a Walmart . Sometimes the clientel is very difficult to handle. Really, the store should close at 6 or 7 since the last hour or so is simply someone babysitting the store. Last year I had a STELLAR year in sales and received a 2% raise. 2%. Not even enough to cover the increased cost of insurance. With my low raises (sometimes none) I feel as if my salary has been stagnant for 5 years. My personal costs keep increasing. My salary does not.

50 hour minimum work week for salaried managers If you work over 50 hours...Oh well! No comp time as in other opticals Salary about 30-35% less than same posiition in competitor's business Work never "good enough" You could be running 25% over last year in sales and making most internals and upper management will ALWAYS focus on the negative More paperwork than any other company I have ever worked for...