Nationwide reviews

3.8

71% would recommend to a friend

(5,423 total reviews)

Kirt Walker

77% approve of CEO

64% positive business outlook

Nationwide has an employee rating of 3.8 out of 5 stars, based on 5,423 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nationwide employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

5K reviews
5.0
Jan 17, 2015
Recommend
CEO approval
Business Outlook

Pros

I have worked for the company for more that 15 years. I like that the company has many long term employees that provides a continuity. They have a very good time off policy and my management is always good about allowing time off as needed. There are periods of frantic work and periods where work calms down. The compensation is good. It is always possible to go somewhere else for more pay, but long experience shows that many people come back or wish they could come back to the company. Other companies that compete in salary have such high demands and politics attached to the salary that it really is not worth the extra salary. Most of the time when they need to adjust staffing, they try to do reductions by attrition. It is not always possible, but I joined the company through an acquisition and I am amazed of the number of my old coworkers that are still with the company after a decade. I like that I have a sense of accomplishment and that I can see that I make a difference.

Cons

Nationwide can be difficult to be hired into the company. The employees in my area have been with the company for a long time and know many people in the industry. It means that they will often make sure that they notify people they know to apply for jobs. A common way to join the company is through contract staffing for a project. It then become very important during the contract position that you build relationships with coworkers. Relationships are very important in Nationwide. It does not mean that nepotism is rampant, but it does mean that you need to make sure you make your voice heard. If you don't build relationships your career may stagnate. There are many good managers that will help you avoid this problem, but it is good to remember you need to market your self and to help people when you can.

2.0
Jun 23, 2014
Recommend
CEO approval
Business Outlook

Pros

The pay is competitive for the area, if you can put up with the stress.

Cons

Continuous improvement was put by the wayside to focus more on answering phones, this hinders the associates' ability to develop themselves, pushes leaders out of the company and is a short sighted solution that removes long term success and development. Treating associates as robots to pick up the phone and to imitate a local agent's service leads to burn out, associates are not passionate about answering dozens of phone calls the same way using the same call flow, this is sweat shop insurance at its finest and leads to associates making logical, yet undesirable, choices that line up with compensation. Leadership is reduced to making continual threats and arbitrary punishments for failing to meet unrealistic and conflicting goals.

4.0
Apr 22, 2014
Recommend
CEO approval
Business Outlook

Pros

I've been impressed with the transparency that upper management gives regarding earnings and expenses. They also do a great job through out the year telling you how the bonus structure looks (done quarterly). I was even surprised when HR sent out emails telling everyone that they should up their 401(k) because bonuses are given out and that money is not put into the 401(k) automatically. The company is doing very well. Nationwide has 2 pillars P&C (auto, home, commercial, ect.) and Life (financial, life insurance, annuities, group & health, ect.) They earn about the same revenue each year now making Nationwide the most diverse insurance company in America. I really am confident that there is no single one even that can completely destroy this company (well there could be, but I think everyone in the nation/world would have a lot bigger issues than how my employer is doing). Nationwide also has many more products with special risk, vet pet insurance, agribusiness and much more. The pay isn't to bad either, at least where I sit. I was able to get a raise when I moved here from another company. I feel like they are competitive and overall work to get you to a point that is equal to your peers. Nothing is perfect, but they do try by being transparent with paybands. Each job has a payband of A-H. H being AVP level and up. Bonuses start at Level A. A-C at 1.5%, D-F at 2.0%. G&H use a different bonus model that is dependent on the earnings of your department and not just the enterprise. G bands get 5% and H bands much more. All bonuses are multiplied by a factor 0 through 2 based on metrics. We've done well the last few years. getting over a 1.5 for 2013. Work life balance is pretty good. Depending on your level and department some may work more than others. I was a consultant before and the balance can not even be compared. I can leave after 8 hours if I want/need. Vacation time is PTO and dependent on PayBand Level and years of experience. 401(k) is 3% on 6%. Nationwide has a pension that basically gets you to the other 3%. I verified that through using my actuarial background/experience. Engagement is very important and they do surveys every year. Often times rewarding teams upper management for good engagement. There are perks like blue jackets tickets and other engagement activities throughout the year.

Cons

Getting into Nationwide can be somewhat difficult if you didn't land here out of college. Many times they hire within and then fill low positions with new people out of college typically or people willing to go down a level. I fortunately didn't have to go down a level, but I received a very hard interview process to get the job. In my opinion harder because I wasn't a Nationwider. Health Benefits are eh. They have lots of coverage but now use high deductible plans and then fund back with HSA's. They also make people jump through hoops with fitness plans and health numbers to get money back. Spouses with coverage at their employer will have to pay more to get on the Nationwide plan. 401(k) could be better, but is on par wit the industry. Career discussions really rely on your manager and I can see how people could get lost in a large company. Actuarial program is good on study time, but bad on pay and bonuses. They use a $500 per hour model which is the lowest I've ever seen. Most companies are $700 and my previous employers moved to $1,000.

Viewing 169 - 171 of 5,423 Reviews

Glassdoor has 6,085 Nationwide reviews submitted anonymously by Nationwide employees. Read employee reviews and ratings on Glassdoor to decide if Nationwide is right for you.