Navan reviews

Pressure clearly comes from the top. People are not fully themselves at TripActions. It’s all about “how good do I look” rather than integrity, honesty, grit, work ethic. New ideas are not welcomed by upper management. Really do your due diligence when looking at TripActions. Ignore employee tenure (think company stock for early employees) and c-level team experience. This company is built on “trust & transparency” yet they aren’t honest about how comp structure works in recruiting. It is based on the performance of the CSM team. Which creates unnecessary tension. The way I was told I’d get promoted is if I “shout out people in Slack”. The sales org is so confusing. Other departments I’d say things seem pretty great. Revenue team is misleading, the execs don’t care about the IC’s, and they are closed minded. The CRO preaches buzz words with no emotion behind it. It seems to be scripted to “try to sound real”. If the comp plan is not explained to you in the interview.... that should tell you more than anything. It’s hard to know who to trust there. I’ve felt that way since day 1. Need to be careful

As a job seeker, its important for you to know the truth. Overall company culture- If you are in the interview process right now, the recruiter is probably selling you on how great the culture is and telling you how we just raised 54mil. But are they telling you that most employees are overworked and, for a lot of departments, underpaid? That instead of addressing this, we spend thousands of dollars on useless marketing events? That there is a culture of fear and intimidation. That if you dare to give feedback or disagree with something, you will have a target on your head? That people are only looking out for themselves and will drag you down to get to the top? Promotions/Raises- Promotions are heavily based off of favoritism. There is no actual criteria for earning a promotion. Working hard will not get you there. Saying the right things to the right people will. Good luck getting a raise because that's apparently not a thing here. You wont even know what you need to do get one. Even if you do get a promotion, most of the time it wont come with a raise. They will expect you to do more work for the same amount of $ and take advantage of you. Based on the other reviews I've seen here, someone from the HR team is going to probably respond to this and say "they are working on this/building this out" but I wouldn't hold my breath. It was acceptable not to have anything when we were a 100 person company but we are at over 800 employees now. Plus, the damage has been done. People who were never adequate enough to lead/manage are eroding morale and driving out their employees. Management: I would safely say 85% of the managers are unfit for the position. Most of them have 0 to little experience managing people and only got there because of tenure. Managers play favorites and desperately need cultural competency and diversity training. Employee Resources- Until this day I do not have a clue who our HR business partner is. Employees are not given information on who they can go to to safely share feedback. Employees do not have the tools to help them succeed or grow internally. The people team prioritizes planning happy hours over providing us with things we actually need. Diversity- You'll hear the executive team brag about how diverse we are all time but that's certainly not the case. Its nothing more than a marketing tactic and management has no interest in making it a priority. The response given when an employee asked if we were going to focus on it was along the lines of "its not a problem yet [lack of diversity], so no, but feel free to start it if you want ". People of color and other minorities do not feel included or represented in upper management. Overall, I do not recommend working here. While the company is building a great product, there are so many issues that are going unaddressed and the culture is suffering because of it.