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Navy Federal Credit Union

Engaged Employer

Navy Federal Credit Union reviews

3.6

62% would recommend to a friend

(3,183 total reviews)
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Dietrich Kuhlmann

63% approve of CEO

61% positive business outlook

Navy Federal Credit Union has an employee rating of 3.6 out of 5 stars, based on 3,183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Navy Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Nov 12, 2025

Out of Touch Leadership

Recommend
CEO approval
Business Outlook

Pros

Solid healthcare, PTO, and retirement match. Meaningful work that can make a real difference for military families.

Cons

The new hybrid policy change (from 2 days to 3 days in office) feels disconnected from how the work is actually done. Many teams collaborate seamlessly remotely, yet leadership insists on a blanket mandate that doesn’t reflect role needs or performance. The policy was rolled out with little transparency or empathy. Morale has dropped significantly. Many high performers are frustrated, especially those with long commutes, caregiving responsibilities, or who were hired under different expectations. Leadership admitted productivity and collaboration are fine and theres no logical reason they are doing this. Leadership communication often emphasizes “culture” and “connection” without addressing real data or employee feedback.

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Navy Federal Credit Union Response
8mo
Thank you for sharing your feedback with us. Our team members at Navy Federal Credit Union are extremely important to us, and we are sorry we did not meet your expectations.
5.0
Nov 11, 2025

Great place to work!

Recommend
CEO approval
Business Outlook

Pros

Wonderful place to work. Great team environment.

Cons

A lot of unnecessary meetings.

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Navy Federal Credit Union Response
8mo
Thank you for taking the time to write a review. We are glad to hear you have had such a great experience!
5.0
Nov 11, 2025

Loan Officer

Recommend
CEO approval
Business Outlook

Pros

Great benefits, team environment and job security

Cons

Low pay and corporate work environment

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Navy Federal Credit Union Response
8mo
We appreciate your kind review and love to hear such great feedback from our team members! Thank you for choosing Navy Federal Credit Union!
Viewing 130 - 132 of 3,183 Reviews

Glassdoor has 3,533 Navy Federal Credit Union reviews submitted anonymously by Navy Federal Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Navy Federal Credit Union is right for you.