employer cover photo
employer logo
employer logo

Navy Federal Credit Union

Engaged Employer

Navy Federal Credit Union reviews

3.6

62% would recommend to a friend

(3,179 total reviews)
avatar

Dietrich Kuhlmann

62% approve of CEO

60% positive business outlook

Navy Federal Credit Union has an employee rating of 3.6 out of 5 stars, based on 3,179 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Navy Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly people, good work life balance overall, large employer in area, great bonus structure. Love their employee events. And they do really care a lot about their members.

Cons

Growth and advancement is not discussed, it's up to you to move your career forward. Promotions are awarded based on structural needs or optics, rather than merit. Roles and titles are very confusing in certain areas, it's difficult to tell what's lateral vs a promotion. People are hired for the same or similar roles with drastically different tenure and experience. Return to office keeps increasing and they are monitoring badge swipes like big tech. They care more about people sitting in cubes on Teams meetings than work output or your career momentum. Many people have been allowed to work fully remote until they became strict on policy and now they are enforcing strict compliance policies on only some but others are entirely excused. They are also sending threatening emails to adhere to in office mandates. Disappointed that of all employers they aren't recognizing work life balance, high gas prices and horrendous commutes in the DMV.

avatar
Navy Federal Credit Union Response
1mo
Thank you for sharing your feedback with us. Our team members at Navy Federal Credit Union are extremely important to us, and we are sorry we did not meet your expectations.
4.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Gret team culture Work life balance

Cons

Went from 2 days in-office to 3 days. 2 days was a sweet spot for team building and collab. No other Cons

avatar
Navy Federal Credit Union Response
4w
Thank you for sharing your experience at Navy Federal Credit Union! Our workplace culture is important to us, and we appreciate your positive feedback.
5.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

This indeed is a great organization! People helping people is at the core of what this company stands for. No pushy salesman techniques, just genuine service. The pay was good, had multiple exceptional leaders and great benefits!

Cons

None that I could provide

avatar
Navy Federal Credit Union Response
1mo
Thank you for taking the time to write a review. We are glad to hear you have had such a great experience!
Viewing 19 - 21 of 3,179 Reviews

Glassdoor has 3,529 Navy Federal Credit Union reviews submitted anonymously by Navy Federal Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Navy Federal Credit Union is right for you.