Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,228 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 74% of employees would recommend working at Nespresso to a friend and 50% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"good benefits and over all environment" ((in 189 reviews)); "discounts and free coffee" ((in 124 reviews)); "Pay is good and is widely flexible" ((in 111 reviews)); "Good salaries and bonuses." ((in 78 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 77 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 160 reviews)); "no work life balance concidered" ((in 45 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 41 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

New York , San Francisco , Long Island City , Miami , San Diego , Chicago , Costa Mesa , Skokie , Dallas , Los Angeles , Boston , Atlanta , Arlington , Austin , Orlando , Denver , Bethesda , Boca Raton , Miami Beach , Scottsdale , Beverly Hills , Newport Beach , Sherman Oaks , La Jolla , Santa Clara , Bellevue , Tampa , Aventura , Paramus , Southampton

Nespresso reviews

3.8

74% would recommend to a friend

(1,875 total reviews)

Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,875 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews

3.0

Feb 27, 2026

Okay experience overall

Logisitics specialist

Recommend

CEO approval

Business Outlook

Pros

Busy environment Challenging and many opportunities to learn new skills

Cons

Managers delegate too many responsibilities. Lack of involvement and awareness in the day to day work

Nespresso Response

3mo

Hello, Thank you for sharing your feedback regarding your experience at Nespresso. We appreciate your positive remarks about the busy environment and the opportunities for learning and growth you experienced during your time with us. We understand the significance of your concerns listed in the cons. It is essential for us to foster a supportive and respectful workplace where all employees feel valued. Your insights will be considered as we work towards enhancing our management approach and ensuring a positive experience for everyone. We value your contributions and wish you the best moving forward. Thank you.

3.0

Feb 15, 2026

Great culture

Office coordinator

Recommend

CEO approval

Business Outlook

Pros

Great culture with some people

Cons

low salary for some roles

Nespresso Response

4mo

Hello colleague, Thank you for sharing your insights with us. It is a pleasure to read that you recognise our efforts in maintaining a positive environment and culture for our people. Regarding the points for improvement you brought to our attention, we recognise the importance of satisfactory compensation. At Nespresso, we always make sure to keep the salary and benefits on the market-competitive level. This review is much appreciated, as we always strive to improve. You are also always welcome to share any additional details or suggestions with your local HR team. We wish you much success in your career. Thank you.

5.0

Feb 12, 2026

Nespresso Miranda - Fantastic Place To Work!

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Management were so friendly and accomodating and the staff felt like family.

Cons

Honestly couldn't say a bad word about it

Nespresso Response

4mo

Hello, Thank you for sharing your feedback regarding your time with us. We appreciate your acknowledgement of our friendly management, as well as the strong sense of community among staff. It is heartening to read that you had a positive experience overall, as we strive to create an environment where everyone can thrive and contribute effectively. Wishing you the best of luck in your future endeavors. Thank you.

Viewing 28 - 30 of 1,875 Reviews

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Nespresso

Nespresso reviews

Company ratings over time

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Reviews by job title

Okay experience overall

Great culture

Nespresso Miranda - Fantastic Place To Work!

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