Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,240 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 75% of employees would recommend working at Nespresso to a friend and 50% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Nespresso?

75% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (151) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (39) , Customer Service Representative (33) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"And throwing benefit are great." ((in 183 reviews)); "Free machine and free coffee , some discount but not impressed .." ((in 128 reviews)); "Pay is good and is widely flexible" ((in 117 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 78 reviews)); "Great Team and Product" ((in 66 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 158 reviews)); "no work life balance concidered" ((in 48 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 43 reviews)); "The managers don't care if you die at your desk." ((in 40 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

New York , San Francisco , Long Island City , Miami , San Diego , Chicago , Costa Mesa , Skokie , Dallas , Los Angeles , Boston , Atlanta , Arlington , Austin , Orlando , Denver , Bethesda , Boca Raton , Miami Beach , Scottsdale , Beverly Hills , Newport Beach , Sherman Oaks , La Jolla , Santa Clara , Bellevue , Tampa , Aventura , Paramus , Southampton

Nespresso reviews

3.8

75% would recommend to a friend

(1,881 total reviews)

Alfonso Gonzalez Loeschen

71% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,881 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

May 17, 2021

New to know

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Its good and safety for work , big company too

Cons

May be anything for work

Nespresso Response

5y

Hello Colleague, Thank you for your feedback and for recognizing Nespresso as a good place to work. Our company is growing and evolving, and we appreciate our employees' efforts in supporting Nespresso's market goals and providing the best customer support. Given the improvement areas you outline, please speak to your Line Manager, ManCom member, or HRBP to discuss them. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO

1.0

May 14, 2021

no growth

Team lead

Recommend

CEO approval

Business Outlook

Pros

great coaching and development !

Cons

do triple the work, no benefits, 30hr a week or less

Nespresso Response

5y

Hello Colleague, Thank you for sharing your feedback and review. We are pleased to know that you enjoyed our learning and development opportunities. Regarding the cons, at Nespresso, we provide our employees with market competitive benefits as a part of our Total Rewards package. Also, we strive to find the right balance between the customer and business needs and flexible work hours of our teams. We encourage you to contact your Line Manager, ManCom member or BEO of your market, Alfonso Troisi, to discuss your concerns. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO

5.0

May 12, 2021

Great company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good management at all level, very human company with good value

Cons

The register is complicated to learn

Nespresso Response

5y

Hello Colleague, Thank you for your feedback. We are happy to hear you enjoy working for Nespresso. Respect for our people is our top priority and we always try to provide our managers with extensive trainings to ensure they are fully capable of leading their teams. Regarding the cons you highlighted, we will pass along to the appropriate team members. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO

Viewing 1474 - 1476 of 1,881 Reviews

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