Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,240 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 75% of employees would recommend working at Nespresso to a friend and 50% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Nespresso?

75% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (151) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (39) , Customer Service Representative (33) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"And throwing benefit are great." ((in 183 reviews)); "Free machine and free coffee , some discount but not impressed .." ((in 128 reviews)); "Pay is good and is widely flexible" ((in 117 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 78 reviews)); "Great Team and Product" ((in 66 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 158 reviews)); "no work life balance concidered" ((in 48 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 43 reviews)); "The managers don't care if you die at your desk." ((in 40 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

New York , San Francisco , Long Island City , Miami , San Diego , Chicago , Costa Mesa , Skokie , Dallas , Los Angeles , Boston , Atlanta , Arlington , Austin , Orlando , Denver , Bethesda , Boca Raton , Miami Beach , Scottsdale , Beverly Hills , Newport Beach , Sherman Oaks , La Jolla , Santa Clara , Bellevue , Tampa , Aventura , Paramus , Southampton

Nespresso reviews

3.8

75% would recommend to a friend

(1,881 total reviews)

Alfonso Gonzalez Loeschen

71% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,881 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

May 6, 2021

If I could give them 0 stars I would.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The salary is decent. Free machine and coffee.

Cons

They treat employees like machines. Found them to be emotionally abusive. Management is poor. Hands down one of the worst places I've ever worked.

Nespresso Response

5y

Hello Colleague, Thank you for your feedback and review. We appreciate the pros you outlined around our Total Rewards package including our free coffee. It's unfortunate you had difficulty with your Supervisor and felt pressure on your position. At Nespresso, we invest in our leaders and employee’s development, so they can work together well and achieve what they aspire in their careers. If you want to share more feedback with us, so we can look further into you comments, please feel free to contact your ManCom, HR team or BEO of your market Guillaume Chesneau. We wish you much success with your future endeavours. Best regards, Guillaume Le Cunff, CEO

4.0

May 1, 2021

good team

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

good place to work and good benefits

Cons

some internal competition and seniors don't like that

Nespresso Response

5y

Hello Colleague, Thank you for your feedback and for recognizing Nespresso as a good place to work. We are happy to provide employees with company benefits and perks as part of our Total Rewards package. Regarding the areas of opportunity you described, we will pass this feedback to the local management team. Wishing you the best in your future endeavors. Best regards, Guillaume Le Cunff, CEO

3.0

Apr 29, 2021

Not agile enough!

Technical writer

Recommend

CEO approval

Business Outlook

Pros

- Barcelona was awesome to work in - Team was really fun and diverse from all over the world

Cons

- Inefficient management - Company too siloed

Nespresso Response

5y

Hello Colleague, Thank you for the feedback. We are happy to hear you enjoyed working with your team. In Nespresso, we make it a priority to cultivate a positive and diverse working environment. Regarding your concerns, we invest a great deal in our leaders and employee’s development, so they can work together well and achieve what they aspire in their careers. Also, we are constantly working to improve our ways of working in order to be more agile. If you want to share more feedback with us, so we can look further into this, please feel free to contact your ManCom, HR team or BEO of your market Alfonso Troisi. We wish you much success with your future endeavors. Best regards, Guillaume Le Cunff, CEO

Viewing 1480 - 1482 of 1,881 Reviews

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If I could give them 0 stars I would.

good team

Not agile enough!

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