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      Nespresso

      Engaged Employer

      Nespresso reviews

      3.8

      74% would recommend to a friend

      (1,882 total reviews)
      avatar

      Alfonso Gonzalez Loeschen

      68% approve of CEO

      50% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Compensation and benefits

      3.5

      Work/Life balance

      3.3

      Senior management

      3.2

      Career opportunities

      Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,882 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Feb 1, 2018

      Terrible experience.

      Stock specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, decent pay, good product.

      Cons

      Massive amount of pay roll errors, abusive management, was verbally assaulted, threatened, watched employees brought to tears on two occasions, had payroll mysteriously edited by abusive manager, corporate management refused to acknowledge in investigation, lots of colossal errors nested with blame culture, personal information from another unknown employee was accidentally emailed to me after my employment ended. Overall poor experience, lots of incompetence across the board, I ended up losing my home because of it.

      5.0
      Jan 31, 2018

      Great companie

      Coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great management, the culture is really supportive, the products are fantastic and you receive some free every month.

      Cons

      Lots of projects and change

      1.0
      Jan 29, 2018

      Sydney Office - It's chaos and manual labour. Time to leave

      Marketing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Free coffee. - Discount on machines.

      Cons

      - Chaotic environment with lack of vision and leadership. - Salaries are 20% below market, and the annual pay rise is around 1%. Not aligned with the increase in workload. - Overload without recognition. There is no recognition program in place. - Everything in Nespresso is manual, coupled with extreme micromanagement. - Zero career opportunities and no development. Management prefers hiring people from outside instead of developing current employees. - No trainings at all. Only line managers are entitled for training and conferences, and employess are there to do tasks. - HR team is there to recruit only, and then they don't care about employees. The line manager has the absolute power.

      Viewing 1537 - 1539 of 1,882 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,242 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.