Nespresso reviews

3.8

74% would recommend to a friend

(1,882 total reviews)
avatar

Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,882 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
5.0
Jan 14, 2018
Recommend
CEO approval
Business Outlook

Pros

free nespresso machine, coffee allowance each month, good quarterly bonus, relaxed working environment, fun and friendly staff.

Cons

Not much room for progression. they are hard on call quality. feels like every call is scrutinised and they are too harsh sometimes, if the customer is happy and it was a nice call that's all that should matter.

5.0
Jan 11, 2018

Great Work Place!

Recommend
CEO approval
Business Outlook

Pros

Work-life balance is great, just communicate with your upper management on when you need time off and they do their best to accommodate! Pay is nice, with compensated public transit monthly pass (full time), health benefits are really second to none, uniforms get dry cleaned for you, and the people you meet within and outside the company is a great way to create a strong network

Cons

Holidays get very busy, that's really the only thing I can think of

5.0
Jan 6, 2018

Customer service

Recommend
CEO approval
Business Outlook

Pros

I ve been working for nespresso for over 6 years and I am very passionate about the product and the line of work. I enjoy customer service, busy environment working in a large team. Nespresso has no competition. The product is excellent.

Cons

There is no downsides.

Viewing 1543 - 1545 of 1,882 Reviews

Glassdoor has 3,241 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.