Nespresso reviews

3.8

74% would recommend to a friend

(1,882 total reviews)
avatar

Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,882 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
5.0
Feb 9, 2021
Recommend
CEO approval
Business Outlook

Pros

Great team, competitive salary + bonus

Cons

No longevity in the company, hard to progress once you reach a certain level

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Nespresso Response
5y
Hello Colleague, Thank you for the feedback. We are proud to provide our employees a market competitive and excellent offer as part of our Total Rewards package and we are happy to hear you enjoyed working with your team. We will look into your concern, and although you are no longer with the company, we have always encouraged employees to connect with their managers to discuss career advancement. Wishing you the best in your future endeavors. Best regards, Guillaume Le Cunff, CEO
4.0
Feb 8, 2021

Sales associate

Recommend
CEO approval
Business Outlook

Pros

Free coffee, good work/life balance for students

Cons

student job, pay not that high

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Nespresso Response
5y
Hello Colleague, We are proud to offer flexibility to our employees, ensuring a good work-life balance is a top priority. It’s unfortunate to hear you were not satisfied with your pay, as we try our best to provide our employees a market competitive and excellent offer. Thank you for your feedback, wishing you well with your future endeavors. Thank you, Guillaume Le Cunff, CEO
3.0
Feb 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Great Customer Service experience and development

Cons

Little advancement opportunity, crowded field and long wait time.

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Nespresso Response
5y
Hello Colleague, Thank you for your feedback. We are happy to hear you’re enjoying your experience and develop at Nespresso. Regarding your concern for little advancement, I would suggest working directly with you manager to voice your desire for career advancement. We will pass on your other concerns to the appropriate team. Thank you, Guillaume Le Cunff, CEO
Viewing 1543 - 1545 of 1,882 Reviews

Glassdoor has 3,240 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.