Nespresso reviews

3.8

74% would recommend to a friend

(1,876 total reviews)
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Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,876 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
5.0
Apr 22, 2025

Good employer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fair wages and good culture

Cons

ERP is own designed and outdated

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Nespresso Response
1y
Hello Colleague, Thank you for providing us with your review. It is a pleasure to read that you are satisfied with the market-competitive salary we provide our employees. In addition to this, thank you for recognizing our efforts in fostering a caring and welcoming environment for everyone. Regarding the cons you mentioned, we continuously strive to streamline our processes to ensure efficient and transparent communication and workflow. Our business is evolving, and we appreciate the effort and input of our employees in making a change. We encourage you to contact your local HR or management team to provide more details about your experiences so that we can address any issues and make necessary improvements. Wishing you all the best in your career at Nespresso. Thank you.
2.0
Apr 21, 2025

They changed

Recommend
CEO approval
Business Outlook

Pros

Blind coffee tasting weekly Incentives

Cons

Limited career advancement opportunities Regional manger does not care about people

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Nespresso Response
1y
Hello, Thank you for sharing your review with us. Even though we are pleased to know that you enjoyed our coffee tastings, we appreciate your honesty about the challenges you faced. At Nespresso, we understand the importance of fostering a transparent and nurturing environment where everyone can learn and develop their skills. We also invest significantly in our management team to foster a supportive culture where all employees feel valued and well-informed. Your feedback is important to us, as it helps us improve. We will make sure to pass it to the responsible team, but you are always welcome to share more details with your former local HR team as well. Wishing you much success in your new endeavors. Thank you.
2.0
Apr 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible hours Non-customer facing work environment

Cons

Often asked to perform roles beyond initial job description Early mornings(can be a pro) Often hired on a part-time contract but still given full-time hours and responsibilities w/o any additional benefits

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Nespresso Response
1y
Hello Colleague, Thank you for sharing your feedback about your role at Nespresso. We’re glad to hear that you appreciate the flexibility in your schedule and find the work environment comfortable. We also acknowledge the challenges you mentioned regarding your responsibilities and the expectations associated with part-time contracts, as well as the early morning shifts. It’s important to us that all team members feel supported and valued in their roles, and we take your comments seriously as we work towards continuous improvement. Your insights are valuable as we refine our practices. If you have any further thoughts or suggestions, please reach out to your local Management or HR team to discuss your concerns in more detail and find the best possible solution. Wishing you continued success in your position. Thank you.
Viewing 154 - 156 of 1,876 Reviews

Glassdoor has 3,232 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.