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      Nespresso

      Engaged Employer

      Nespresso reviews

      3.8

      74% would recommend to a friend

      (1,878 total reviews)
      avatar

      Alfonso Gonzalez Loeschen

      68% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      2K reviews
      4.0
      Apr 22, 2017

      Retail employees' perspective

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Relevant training is offered regularly and the welfare of staff is always considered. Opportunities for skill development and career advancement are avaliable and are completely driven by the individual. Plenty of support, through training and one on one coaching, is offered.

      Cons

      Nespresso can be a fasted paced and demanding environment. The generous remuneration offered comes with the expectation of immaculate presentation, a passion to excel as well as the ability to meet challenges competently and confidently. However, like all retail positions, if you begin on the boutique floor it is difficult to transition to other non customer facing roles.

      1.0
      Apr 4, 2017

      Toxic - Yorkville location

      Boutique specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay for the level of work they expect.

      Cons

      There is a lot - this role will not teach you new skills - boutique manager knowingly ignores issues of racism and bullying from the so called "team leads" - a team lead was promoted even though they are clearly bullying others, especially new hires - team leads constantly make-out with each other IN the areas of the back - as a boutique specialist, you cant go to team leads for support - the toxic environment that is causing good ppl to quit

      1.0
      Apr 4, 2017

      Nespresso is an archaic organization.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Midtown location is nice. Free coffee is a cool perk, but I had better espresso. Free lunch and commutation reimbursement.

      Cons

      Work-life balance. 24x7 mentality. Inadequate business processes and operations. To demonstrate lack of focus on operations, the head of Finance doubled as the head of operations. Should be a conflict of interest. Technology not fit for purpose - home grown.

      Viewing 1621 - 1623 of 1,878 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,235 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.