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      Nespresso

      Engaged Employer

      Nespresso reviews

      3.8

      74% would recommend to a friend

      (1,875 total reviews)
      avatar

      Alfonso Gonzalez Loeschen

      68% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      2K reviews
      2.0
      Dec 19, 2015

      It was great working at Nespresso, I love the brand and what is all about. Just did not like management

      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working with your co-workers, free coffee Free machine Easy environment to work at Uniform provided Amazing brand for coffee drinker

      Cons

      Management can sometime plays a huge role on to what location/boutique you work at Also your third party is Adecco your employer can be bad. Make sure you know your rights and wrong Angry club members everyday Bad manager that has attitude

      1.0
      Dec 6, 2015

      Great Business Concept, Poor People Management

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      International Company, Original Concept and good quality products

      Cons

      York management all focused on targets, Not interested in people's development unless you're favoured by the leadership team regardless of your talent. Biased and meticulously focused on ineffective coaching styles and will sacrifice values to ensure achieving its targets

      4.0
      Nov 19, 2015

      Nespresso is great!

      Boutique specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good coffee to drink for free during shift Pay rate Steady hours Internal promotions Employee discount Eligible for health benefits even as part-time employee

      Cons

      Lack of constant new product sometimes makes the job monotonous Lack of communication between corporate and retail

      avatar
      Nespresso Response
      10y
      Hello – Thank you for your review and your comments. We are happy you are enjoying all the perks we have to offer to our employees. We are striving to bring new product to market. In 2015, we launched 13 new coffees and new machines such as VL Evoluo and OL Latissima Touch. In 2016, we are planning to launch 9 new coffees and just launched OL Prodigio machine. At Nespresso, we believe innovation is at the heart of what we do. In terms of internal communication, we are publishing a great deal of content on the Employee Portal including monthly sales dashboard, communications about business initiatives, and people announcements. We also share a lot of information through our weekly newsletters, which Boutique Specialists receive in a printed format. We recognize that we still have some opportunity and are working in 2016 to enhance the communication across the company including the retail organization. Thank you for your feedback. Guillaume Le Cunff President@ Nespresso USA
      Viewing 1741 - 1743 of 1,875 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,231 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.