Is NetApp a good company to work for as a Customer Success Engineer?

Customer Success Engineer professionals working at NetApp have rated their employer with 4.4 out of 5 stars in 15 Glassdoor reviews. This is a higher than average score with the overall rating of NetApp employees being 3.8 out of 5 stars. Search open Customer Success Engineer Jobs at NetApp now and start preparing for your job interview by browsing frequently asked Customer Success Engineer interview questions at NetApp .

Does NetApp pay Customer Success Engineer employees well?

Customer Success Engineer professionals rate their compensation and benefits at NetApp with 4.9 out of 5 stars based on 15 anonymously submitted employee reviews. This is 25.3% better than the company average rating for salary and benefits. Find out more about Customer Success Engineer salaries at NetApp.

How happy are Customer Success Engineer professionals working at NetApp?

100% of Customer Success Engineer employees at NetApp would recommend their employer to a friend. This rating has decreased by 45% in the past 12 months. Customer Success Engineer professionals have also rated NetApp with a 4.1 rating for work-life-balance, 4.8 rating for diversity and inclusion, 5.0 rating for culture and values and 4.1 rating for career opportunities.

What are the top reviewed jobs at NetApp?

Software Engineer (204) , Member Of Technical Staff (145) , Technical Support Engineer (92) , Senior Software Engineer (72) , Intern (71) , Member Technical Staff, Software (68) , Program Manager (66) , Manager (60) , Account Manager (53) , Sales (52) , MTS-3 (50) , Sales Representative (49) , Product Manager (46) , Systems Engineer (45) , MTS3 (43)

What are the pros of working at NetApp according to real employee reviews?

"It has great culture and you will one has the full responsibility of his/her job and freedom of doing his own way." ((in 672 reviews)); "Flexible working time and gives good emphasis to work life balance of employees with Work smart initiative" ((in 554 reviews)); "Netapp was a great place to work early on and the _technical_ people were great to work with." ((in 517 reviews)); "Good benefit and working envrironment" ((in 393 reviews)); "good work culture and some of the best minds in the industry" ((in 241 reviews))

What are the cons of working at NetApp according to real employee reviews?

"Frequent layoffs if you're not in their core business (storage and data protection)" ((in 346 reviews)); "Much of this change has been driven by poor management and poor quality control." ((in 225 reviews)); "Most of the management teams are good but there are also some managers that you would wish you never had." ((in 117 reviews)); "I can only see this company go down the drain, due this poor leadership, excessive spending on unnecessary things such as beer bash" ((in 77 reviews)); "Poor upper management." ((in 56 reviews))

NetApp Customer Success Engineer reviews

4.4

100% would recommend to a friend

(15 total reviews)

George Kurian

100% approve of CEO

96% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (15 reviews)

Ratings by demographic groups

Race / Ethnicity

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Parent or family caregiver

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Customer Success Engineer employees have rated NetApp with 4.4 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most Customer Success Engineer professionals have an excellent working experience there. NetApp is rated in line with the average (within 1 standard deviation) by Customer Success Engineer professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

15 reviews

4.0

Jan 14, 2025

S3 Academy Customer Success Manager

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

The S3 (Sales, Services, Support) Academy is a wonderful professional development program that encompasses IT Foundations, NetApp Products and Services, as well as soft skills like presenting, and customer engagements. NetApp has several beautiful offices worldwide. Great benefits and 3 company wide wellness days per fiscal year.

Cons

2 in office days per week required if you are within 25 miles of an office. Products and Services often change names and there have already been several rounds of layoffs and restructurings during my time at the company.

3.0

Apr 30, 2024

Good

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Good technology. Great customers and people.

Cons

Not structured. Massive product portfolio

5.0

Apr 28, 2024

Awesome place to work

Customer success engineer

Recommend

CEO approval

Business Outlook

Pros

Best place to work Work life balance Opportunities to grow Paymaster

Cons

Cannot think of anything Storage is a bit boring at times

Viewing 4 - 6 of 15 Reviews

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NetApp Customer Success Engineer reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

S3 Academy Customer Success Manager

Good

Awesome place to work

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