Is NetApp a good company to work for as a Technical Support Engineer II?

Technical Support Engineer II professionals working at NetApp have rated their employer with 4.6 out of 5 stars in 17 Glassdoor reviews. This is a higher than average score with the overall rating of NetApp employees being 3.7 out of 5 stars. Search open Technical Support Engineer II Jobs at NetApp now and start preparing for your job interview by browsing frequently asked Technical Support Engineer II interview questions at NetApp .

Does NetApp pay Technical Support Engineer II employees well?

Technical Support Engineer II professionals rate their compensation and benefits at NetApp with 3.8 out of 5 stars based on 17 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Technical Support Engineer II salaries at NetApp.

What are the top reviewed jobs at NetApp?

Software Engineer (202) , Member Of Technical Staff (145) , Technical Support Engineer (92) , Intern (71) , Senior Software Engineer (71) , Member Technical Staff, Software (68) , Program Manager (66) , Manager (60) , Account Manager (53) , Sales (52) , MTS-3 (50) , Sales Representative (49) , Product Manager (46) , Systems Engineer (45) , MTS3 (43)

What are the pros of working at NetApp according to real employee reviews?

"It has great culture and you will one has the full responsibility of his/her job and freedom of doing his own way." ((in 668 reviews)); ""Good work/life balance (but it depends on the team you're on)"" ((in 544 reviews)); "Netapp was a great place to work early on and the _technical_ people were great to work with." ((in 527 reviews)); "Good benefit and working envrironment" ((in 361 reviews)); "good work culture and some of the best minds in the industry" ((in 235 reviews))

What are the cons of working at NetApp according to real employee reviews?

"Frequent layoffs if you're not in their core business (storage and data protection)" ((in 342 reviews)); "Much of this change has been driven by poor management and poor quality control." ((in 227 reviews)); "Most of the management teams are good but there are also some managers that you would wish you never had." ((in 113 reviews)); "I can only see this company go down the drain, due this poor leadership, excessive spending on unnecessary things such as beer bash" ((in 76 reviews)); "Poor upper management." ((in 58 reviews))

NetApp Technical Support Engineer II reviews

4.6

99% would recommend to a friend

(17 total reviews)

George Kurian

99% approve of CEO

98% positive business outlook

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Technical Support Engineer II employees have rated NetApp with 4.6 out of 5 stars, based on 17 company reviews on Glassdoor. This indicates that most Technical Support Engineer II professionals have an excellent working experience there. NetApp is rated 25% above average by Technical Support Engineer II professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

17 reviews

5.0

Oct 22, 2020

Honest opinion

Technical support engineer ii

Recommend

CEO approval

Business Outlook

Pros

>>Work life balance . >> support life

Cons

>> Slow process >> Low expectation

4.0

Jun 29, 2020

Great work environment

Technical support engineer ii

Recommend

CEO approval

Business Outlook

Pros

I love the NetApp culture. A very open and friendly environment, where collaboration is encouraged. Open work spaces, and great people to work with.

Cons

Not too many downsides honestly

2.0

Jul 27, 2016

Great Coworkers, Struggling Company

Technical support engineer ii

Recommend

CEO approval

Business Outlook

Pros

Coworkers are among the best I have worked with. Following company culture catalysts, they are very professional yet laid back and accepting. Many have the drive to continuously improve. High paying for the area. Many benefits onsite including free gym access, video games, access to a cafe and awesome break rooms.

Cons

Company struggling. Work is not recognized. Politics control advancement at times, depending on management. This seems to be due to a common theme which is attempting to be fixed however stems from management teams straying from the company policy to create their own undocumented guidelines. To add a personal example my former manager had done his reviews of employees without looking at the work they had done, only using his opinions of the employees even after we had submitted our reviews which allow great detail of work. He did not even check statistics such as work completed. Opportunity to advance is rare, with many still waiting to move up after working there for years. This may change if the company recovers well but for now even when jobs open, the normally close shortly after without being filled.

Viewing 10 - 12 of 17 Reviews

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