Network Rail reviews

3.8

74% would recommend to a friend

(2,596 total reviews)

Jeremy Westlake

77% approve of CEO

52% positive business outlook

Network Rail has an employee rating of 3.8 out of 5 stars, based on 2,596 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Network Rail employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Dec 19, 2018
Recommend
CEO approval
Business Outlook

Pros

Routine commuting, slow moving environment

Cons

Inefficiencies all over, substandard management, mixture of contractors with permanent staff influencing in all directions (both office jobs and site jobs), can never get anything done, massive inefficiencies and money lost due to those, lack of care for welfare, they’re creating work to justify their existence whilst fundamental work doesn’t get done due to incompetency. See Crossrail in the media, massively delayed and in need for additional £2B. HR cases mishandled, politicised sickening environment. Grievances hid under carpet, bullying culture if you stand up.

avatar
Network Rail Response
5y
Thanks for sharing your experience at Network Rail and for pointing out the frustrations you'd encountered. We're working hard to remove bureaucracy through our Putting Passengers First programme. and this is providing lots of opportunity for devolved decision making. We'd hope that your experience today would be much different from what you may have encountered previously. Thanks again for your comments and we wish you all the very best for the future.
1.0
Jul 14, 2015

Systemic Bullying - Victims are the Losers

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some sort of pension scheme

Cons

HR do not act upon Grievance Finding of Systemic Bullying. Victims are side-lined, isolated and eventually made (by clever re-structuring) redundant. Managers close ranks. Very poor atmosphere in office - fear of 'rocking the boat'. Long hours, no lunch breaks, performance reviews doctored to be negative. Initiative and creativity definitely not wanted. Constant reorganisation, so having to apply for own job every 12-18 months. They don't see employees as assets only as liabilities. No training, no support, poor team work, no variety, no side-ways moves. Internal vacancies either 'closed shops' on unfillable.

1.0
Sep 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Great colleagues and good team work

Cons

I left Network Rail earlier this year after going through a rather traumatic experience with my manager and the senior management team. Unfortunately I wasn’t supported throughout despite being overwhelmed with work and telling them I was overloaded. No one cared, the culture at NR was very poor. This meant I worked in excess of 12 hours every day with no recognition that I was doing the equivalent of 3 people’s work. Unfortunately this led me to hate my job and ultimately I left as it was affecting my physical and mental health. Working at NR has made me realise it’s all about who you know and if your face fits. Even if you have no experience or knowledge, as long as you get on with the managers then you’ll get promoted. Poor work life balance, too much unrest with the constant train strikes and poor management throughout.

Viewing 16 - 18 of 2,596 Reviews

Glassdoor has 2,875 Network Rail reviews submitted anonymously by Network Rail employees. Read employee reviews and ratings on Glassdoor to decide if Network Rail is right for you.