New Balance reviews

3.9

71% would recommend to a friend

(1,243 total reviews)

Joe Preston

83% approve of CEO

61% positive business outlook

New Balance has an employee rating of 3.9 out of 5 stars, based on 1,243 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

1K reviews
4.0
Feb 20, 2019
Recommend
CEO approval
Business Outlook

Pros

The people; some of my best friends are here. Everyone works hard, is so smart, and has fun. Job security; rare they'll ever have layoffs as they treat every employee like a member of the family. Work life balance is great (depending on your manager of course). Great benefits package & health insurance incentives.

Cons

-Leadership can't make decisions. The ones they do are decisions by committee so tend to be the easy decision vs the right decision, or their are very short sighted and narrow minded. -Talk about taking risks to grow our brand, but NB is too conservative ($ and legal) to follow through on real breakthrough risks to get our brand seen. -Because NB never lays people off and budgets are tight, there are just too many people with not enough to do! -No growth path. You very quickly hit the end of your career growth at NB as soon as you hit Manager level. NB doesn't believe in titles making it difficult to recruit GOOD people, and difficult to leave because your title isn't on par with the rest of the world.

5.0
Feb 19, 2019

Culture

Recommend
CEO approval
Business Outlook

Pros

Very team oriented/friendly staff

Cons

Lack of customers on certain days

3.0
Feb 15, 2019

Both Pros and Cons

Recommend
CEO approval
Business Outlook

Pros

Excellent benefits and caring coworkers.

Cons

Top management is not involved enough in ensuring company systems work properly or that managers doing a poor job are held accountable.

Viewing 910 - 912 of 1,243 Reviews

Glassdoor has 1,490 New Balance reviews submitted anonymously by New Balance employees. Read employee reviews and ratings on Glassdoor to decide if New Balance is right for you.