New Balance reviews

3.9

71% would recommend to a friend

(1,243 total reviews)

Joe Preston

83% approve of CEO

61% positive business outlook

New Balance has an employee rating of 3.9 out of 5 stars, based on 1,243 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

1K reviews
2.0
Dec 18, 2018
Recommend
CEO approval
Business Outlook

Pros

The company has a lot of young people which is great. It provides great benefits for 401k and discounts to other companies it's associated with along with a great work life balance.

Cons

-Any year the company does not meet its financial goal it will in turn try to save money by delaying salary increases, bonuses and going on a hiring freeze. -Management is very one track minded and values certain departments and aspects of the business over others. -The company has more managers than workers and in some cases they provide no agenda of upcoming projects. -A lot of the company does not follow best software practices . -The mentality of the IT department was "get it done as soon as possible", with very little attention spent on enhancements or future improvements. -The company outsources a lot of the work and then takes over supporting the software. This means being on the phone a lot with vendors and dealing in some cases with very incompetent people. -Due to financial reasons the company does not hire for new positions as they are needed, sometimes dumping additional work on employees with already a full plate. -Also there is a lot of gossip with people talking behind other peoples' backs. -One of the worst offenses was that management was told not to give above a 3 on the annual performance reviews for a specific poor fiscal year.

2.0
Dec 18, 2018

Store Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

generous Staff discount one of the best in retail. generous Birthday vouchers etc.

Cons

No set percentage bonus or commission. It is random depending on how much your Area Manager grade you. Another word for how much your higher up likes you.

5.0
Dec 6, 2018

Best

Recommend
CEO approval
Business Outlook

Pros

Good environment successful people are so hard

Cons

Thanks for the update I will be there at u expect the same from the store

Viewing 922 - 924 of 1,243 Reviews

Glassdoor has 1,490 New Balance reviews submitted anonymously by New Balance employees. Read employee reviews and ratings on Glassdoor to decide if New Balance is right for you.