New Balance reviews

3.9

71% would recommend to a friend

(1,242 total reviews)

Joe Preston

83% approve of CEO

61% positive business outlook

New Balance has an employee rating of 3.9 out of 5 stars, based on 1,242 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

1K reviews
5.0
Mar 6, 2017

Intern

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great team environment. Everyone supports each other and works together

Cons

No cons to report so far

3.0
Mar 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Excellent work environment at the Scape outlet, great team and even better store manager. He was good. During my time, every month or so New Balance allows each store to go on a team cohesion under company's expense. From team dinners to play sessions, it was a good time.

Cons

Hourly rate was below average, during my time it was $6/h and $6.50/h if you have experience. Compensation package is below the market rate and from what I heard, if you are in their corporate side, there is little room for advancement.

4.0
Mar 1, 2017
Recommend
CEO approval
Business Outlook

Pros

Wonderful people, office culture is laid-back depending which department or team you work in, Davis family (owners) are incredible individuals, plenty of opportunity to take on new challenges, reasonable benefit costs. Great product that you can be proud of making.

Cons

Endless opportunities to grow and take on new challenges, VERY limited opportunities for promotion as a result of your success. There is no attrition, you cannot move up into a management role when everyone has been holding onto them for 20 plus years. You have to leave the company in order to move up. The lack of movement in management also creates serious NB tunnel vision within the organization. Several members on the senior leadership team have spent their entire careers at NB. Very few women in positions of influence. When they are in leadership roles they tend to be in the typical female dominated functional areas of retail and HR. NB has been asking employees to do more with less since the economic downturn of 2008. In spite of making incredible profits the last few years and presently, the company still operates like it's 2008 and on the brink of laying people off. Employees are getting burned out and apathetic. Couple that with a strategic vision that changes all too often and you have a recipe for disaster. Your title and salary will not be remotely within the same ballpark of what you are actually tasked within doing.

Viewing 1039 - 1041 of 1,242 Reviews

Glassdoor has 1,489 New Balance reviews submitted anonymously by New Balance employees. Read employee reviews and ratings on Glassdoor to decide if New Balance is right for you.