New Balance reviews

3.9

71% would recommend to a friend

(1,242 total reviews)

Joe Preston

83% approve of CEO

62% positive business outlook

New Balance has an employee rating of 3.9 out of 5 stars, based on 1,242 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

1K reviews
3.0
Aug 23, 2015
Recommend
CEO approval
Business Outlook

Pros

Lots of flexibility. No, or at least very few, "standard" regulations to work around. Some jobs, including mine, gave a lot of exposure to full product life cycle, and made you feel like you actually owned what you were doing, not just a cog in a wheel, like many other big companies. Benefits were good. Good place to work if you already have lots of experience, and a strong (And truthfully, sarcastic) personality with a good sense of humor. Must be willing and able to drive everything yourself, and plan for lots of push-back everywhere. It's not a problem if you are prepared for it.

Cons

Pay is low for comparable jobs. The flexibility and regulation free atmosphere makes communication poor, and unless the one doing the driving already knows all the expansive list of things they need to be doing and thinking about, it wont get done and will cause problems for everyone else. If you are new, the training will be barely there, and you just have to figure it out yourself. You will be quickly judged on how you handle that, and that opinion of you generated will probably never leave; even after you get better. I've seen it happen a lot. My personal recommendation is that this is a great place to work for those with the know how to drive a project from ideation through full implementation. Those that are not timid, and know how to get it done. The pay isn't amazing, but if you are at a point in your career that you can do the above effectively, you have probably already paid your student loans off, and can afford the trade off of lower pay vs. a flexible employer with a great culture and ownership of work product. And last point: it's hard to grow here, so I echo the same concern of "most" early career employees may not like it here. All depends on who you are and what you are willing to do. Many employees stay very late. Its never a requirement, and I really mean that, but if your trying to climb the ladder, the grade is steep.

3.0
Aug 19, 2015

Sales

Recommend
CEO approval
Business Outlook

Pros

New balance worked well with your hours specially if you were in school.

Cons

New balance does not work on commission so no competitiveness.

3.0
Aug 18, 2015

Sales Assosciate

Recommend
CEO approval
Business Outlook

Pros

This is a very relaxed place to work, great people to work with. You get to help lots of people unlike most running stores you are mostly helping people with pains and problems with their feet.

Cons

The pay is lower then similar jobs where you sell shoes. The system of payment is set up to make sure that even when you do make commission you have to sell huge amounts to make just a little extra money, you will most likely not make commission during cold months. Pay is not base plus commission, its base OR commission.

Viewing 1135 - 1137 of 1,242 Reviews

Glassdoor has 1,489 New Balance reviews submitted anonymously by New Balance employees. Read employee reviews and ratings on Glassdoor to decide if New Balance is right for you.