New Balance reviews

3.9

71% would recommend to a friend

(1,242 total reviews)

Joe Preston

83% approve of CEO

62% positive business outlook

New Balance has an employee rating of 3.9 out of 5 stars, based on 1,242 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

1K reviews
2.0
Mar 5, 2015

Very dissapointed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people on the production floor. Like any other place you can find good people in all departments. They sponsor a lot of activities (most of them during weekends). The company is involved in the community. Good perks.

Cons

There is not a lot of team work. It is very disorganized and you end up doing everybody else's job. Manufacturing/production is particularly stressful because of the lack of management and management unrealistic expectations. It is not easy to move around to other positions.

1.0
Mar 4, 2015
Recommend
CEO approval
Business Outlook

Pros

Nice building and nice workers.

Cons

Everyone is leaving for good reason. HR is very manipulative, people have quit, and others were fired. A manager threatened me but he's still working for New Balance. HR is protecting him. I'm not sure how that could even happen. I will say, New Balance is strange and they have many issues. It was great at first and then it turned bad. I was lied to when I interviewed about what my duties would be. I accepted the job and was lied to again. This time the salary was not correct. HR told me there's nothing they can do about the pay. I'm stuck here until I find another job. This place is one of the worst jobs of my career.

5.0
Mar 4, 2015

Great Company to Work for

Recommend
CEO approval
Business Outlook

Pros

Flexible hours. Fun staff. Intense customer service experience where you work closely with one customer for a very long time.

Cons

No upward mobility. Disorganized at times.

Viewing 1156 - 1158 of 1,242 Reviews

Glassdoor has 1,489 New Balance reviews submitted anonymously by New Balance employees. Read employee reviews and ratings on Glassdoor to decide if New Balance is right for you.