Is New Balance a good company to work for?

New Balance has an overall rating of 4.0 out of 5, based on over 1,491 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 73% of employees would recommend working at New Balance to a friend and 63% have a positive outlook for the business. The best reviews about New Balance have been left by employees working as Team Lead , Retail Sales Associate and Sales Associate .

Does New Balance pay their employees well?

According to anonymously submitted Glassdoor reviews, New Balance employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at New Balance. This rating has been stable over the past 12 months.

How satisfied are employees working at New Balance?

73% of New Balance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated New Balance 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at New Balance?

Sales Associate (215) , Retail Sales Associate (88) , Team Lead (27) , Store Manager (21) , Manager (19) , Sales Representative (19) , Vendedor (19) , Assistant Manager (17) , Sales Assistant (16) , Sales (14) , Intern (12) , Part Time Sales Associate (12) , Retail Sales Assistant (12) , Software Engineer (11) , Fit Specialist (10)

What are the pros of working at New Balance according to real employee reviews?

"the benefits are great and the money." ((in 110 reviews)); "Great people to work with and easy to get along with" ((in 84 reviews)); "Work life balance is good" ((in 51 reviews)); "Great management and team to work with" ((in 32 reviews)); "good work environment for everyone" ((in 31 reviews))

What are the cons of working at New Balance according to real employee reviews?

"Poor management that does not understand the value in their people" ((in 65 reviews)); "Pay is low and hours not guaranteed." ((in 56 reviews)); "If you have a bad manager or team lead it can be a miserable experience" ((in 25 reviews)); "Upper management, inventory, scheduling, action on feedback" ((in 20 reviews)); "Senior leadership (not all) is not strong and unable to make the company competitive." ((in 19 reviews))

What are employees saying about New Balance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about New Balance layoffs and their outlook for job security at New Balance in 2026.

What are the top reviewed New Balance locations?

Boston , Lawrence , Brighton , Saint Louis , New York , Orlando , Skowhegan , Houston , Sunrise , Norridgewock , Charlotte , San Antonio , Atlanta , Sunset Hills , Elizabeth , Fort Worth , Aurora , Estero , Kissimmee , North Charleston , Woodstock , Mount Laurel , Chicago , Leesburg , Branson , Earth City , Fenton , Raleigh , San Marcos , Los Angeles

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New Balance

New Balance reviews

4.0

73% would recommend to a friend

(216 total reviews)

Joe Preston

87% approve of CEO

63% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Culture & values

3.9

Work/Life balance

3.6

Senior management

3.6

Compensation and benefits

3.3

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

216 reviews

Reviews about "Compensation"

Return to all reviews

2.0

May 17, 2015

footwear development

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Salary is good, NB wants so badly to be a big player and spends money to try and help.

Cons

NB wants so badly to be a big player and spends money to try and help... but spends money on the wrong things. This is where folks go to retire, old school, very, VERY little passion.

1.0

Mar 7, 2015

Terrible company in St Louis

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The building is close to home. I can look out the window and dream of a future job elsewhere.

Cons

Very hard to trust anyone here. Everyone is in corporate mode with their hands out trying to get something they haven't earned. It's very easy to rub shoulders with the brothers and get what you need. HR continues to surprise me daily with the smiles and plain corruption by lying to everyone who they try to push out the door. I see people quitting or being fired. They offered me good pay and a office before I was hired. I'm out in the open with everyone and isn't what they offered me. I'm looking to leave ASAP.

1.0

Mar 4, 2015

HR asked a few people in my group to write a review.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice building and nice workers.

Cons

Everyone is leaving for good reason. HR is very manipulative, people have quit, and others were fired. A manager threatened me but he's still working for New Balance. HR is protecting him. I'm not sure how that could even happen. I will say, New Balance is strange and they have many issues. It was great at first and then it turned bad. I was lied to when I interviewed about what my duties would be. I accepted the job and was lied to again. This time the salary was not correct. HR told me there's nothing they can do about the pay. I'm stuck here until I find another job. This place is one of the worst jobs of my career.

Viewing 205 - 207 of 216 Reviews

Jobs at New Balance

Sales Associate (Seasonal)

Retail Sales Associate

Seasonal Retail Sales Associate

Retail Sales Associate (PT)

Retail Sales Associate (PT)