New Balance reviews

3.9

71% would recommend to a friend

(1,242 total reviews)

Joe Preston

83% approve of CEO

61% positive business outlook

New Balance has an employee rating of 3.9 out of 5 stars, based on 1,242 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

1K reviews
5.0
Oct 27, 2025

Love it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy work schedule and flexible

Cons

Long hours and late shifts

5.0
Oct 18, 2025
Recommend
CEO approval
Business Outlook

Pros

I love the work environment that I work in.

Cons

some of the ppe we are forced to wear.

4.0
Oct 17, 2025

Great place to work

Recommend
CEO approval
Business Outlook

Pros

the team and the hours are great. an amazing part time opportunity to grow

Cons

sometime the customers can be rude, but that's like any other retail role

Viewing 238 - 240 of 1,242 Reviews

Glassdoor has 1,489 New Balance reviews submitted anonymously by New Balance employees. Read employee reviews and ratings on Glassdoor to decide if New Balance is right for you.