New York Life reviews

3.7

63% would recommend to a friend

(5,496 total reviews)
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Craig DeSanto

79% approve of CEO

63% positive business outlook

New York Life has an employee rating of 3.7 out of 5 stars, based on 5,496 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New York Life employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home and flexible schedule.

Cons

Everything else. The leadership especiall the Managing Partner is not qualified to run the office. A complete lack of emotional intelligence on treating the employees on degrading them is a part of her personality.

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New York Life Response
4d
Thank you for taking the time to share your feedback. We take your concerns seriously and would like further information. We encourage you to email us at helpusimprove@newyorklife.com if you would like to share specific details about your experience.
2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Provide ample training and resources if you go looking for it.

Cons

It’s all about sales and meeting sales goals. The end client and helping them is secondary.

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New York Life Response
4d
Thank you for taking the time to share your feedback. We take your concerns seriously and would like further information. Training is an important part of how we prepare our agents to meet the challenging demands of a career in insurance and financial services. New agents participate in a rigorous training program, often recognized as one of the best in the industry. Throughout the course of their career, agents receive ongoing education, allowing them to expand their skills and serve our customers to the very best of their ability. We encourage you to email us at helpusimprove@newyorklife.com if you would like to share specific details about your experience.
Viewing 4 - 6 of 5,496 Reviews

Glassdoor has 6,536 New York Life reviews submitted anonymously by New York Life employees. Read employee reviews and ratings on Glassdoor to decide if New York Life is right for you.