New York Life reviews

3.7

63% would recommend to a friend

(5,497 total reviews)
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Craig DeSanto

79% approve of CEO

63% positive business outlook

New York Life has an employee rating of 3.7 out of 5 stars, based on 5,497 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New York Life employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

5K reviews
3.0
Jan 21, 2009
Recommend
CEO approval
Business Outlook

Pros

Potential to earn income proportional to your effort

Cons

If you are thinking about getting in to selling insurance and/or financial products, it's important to know the nature of this business. Most of the things you read about are for the most part accurate but don't really matter because this industry has a system that been working for many, many years before the last agent arrived. People are talking about the downsides but it's just the nature of the business. You either go with the system or not. You wouldn't get a job as an accountant and then complain that you don't like working with numbers right? It is what it is and we can't really judge it. The company typically will not lie to you and for the most part everything is as it appears. However, there are some things that I wish someone would have shared with me in the beginning though: 1. This job is very hard emotionally and physically. You'll work long hours, spend your own money, and experience more rejection than typically any other time in your life. For men, this is especially hard since we equate what we do with who we are. 2. You really need a fairly significant natural market of friends and relatives. Even if they don't buy from you, at least you’re more likely to get referrals from them which are the lifeblood of your success (now and in the future). If you just moved here or don't know too many people, it will be extremely difficult to find customers. It's not impossible as some people have done it, but it's much, much harder to succeed. Most successful agents started out in their area with plenty of friends, family, and referrals to get them going. Getting past the first year is the biggest hurdle which is why the natural market and/or referrals is so important. Your first year prospecting will most likely be the following years business. In other words, it takes time for new contacts/people to trust you. Of course, I do not have the statistics, but I would estimate based on the number of relatively successful agents at the office, about 8 out of 10 are locals. It's probably the same for other companies. 3. Only about 3 out of 10 make it past the first year for whatever reason 4. Your expenses will be very high so make sure you have a reserve of three to six months to live on. 5. You are not really selling a product in the traditional sense. You are selling based on emotion and your ability to disturb people into action. You have to have this character in the beginning or develop it rather quickly. 6. Don't be shocked when your friends and relatives distance themselves from you. Remember that they think, you think, they are expected to buy something from you. 7. You are a captive agent. Remember this as you can only sell this companies products. Many people want to work with an independent agent who they feel has access to a wider variety of products and services. This may or may not be a problem, but you should be aware of it. There are so many wonderful things about this business and the upside of this career is phenomenal. Just be prepared before you make this decision. I hope this helps.

1.0
May 8, 2009
Recommend
CEO approval
Business Outlook

Pros

Working for a mutual company, being able to try to "milk" that to death in front of clients.

Cons

1. Zero salary - 100% commission. The "PTAS" the recruiting managers spout on & on about only kicks in if you make at least $500 FYC PER MONTH!! If you make $499, you get nothing. For new agents, this can be very demoralizing. 2. Maybe I just wasn't ready for this kind of work (and maybe the next thing I am going to comment on is actually commonplace in the insurance industry) but I have NEVER EVER worked for a company that would actually call people into a room, ask each one of you how much commission you made this week or last, and then tell you about Mr. So & So (who just happens to know millionaires in his natural market) making $40,000 FYC in the last month!!! I find this COMPLETELY demoralizing and does absolutely NOTHING to get me all "rah-rah's" up about my next 3 hour cold-calling session. 3. Personal time? Forget it. The "excellent work-life balance" that the managers who hire you go on and on about is completely bogus. They expect you to work all day and then return to the office each night and cold-call until 8PM until you make the requisite 2 appointments per day. For a new agent with a lousy natural market, this is almost impossible.

1.0
Oct 24, 2019
Recommend
CEO approval
Business Outlook

Pros

Salary and bonus are typically above average for the industry. Company pension in addition to 401K match.

Cons

Senior leadership is completely out of touch with industry dynamics; Antiquated systems, processes and physical office environment (the New York Office looks like it hasn't changed much since the 70s); resistant to change; a silo mentality that suppresses collaboration across teams and departments; a corporate culture that suppresses new ideas and new employees (common phrases include "This isn't how we do things around here"; "Come talk to me when you've been here longer than X years"); mediocre benefits from a company that prides itself on taking care of its customers; limited career growth (too top-heavy with employees that camp in senior positions)

Viewing 19 - 21 of 5,497 Reviews

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