Nextdoor reviews

3.6

55% would recommend to a friend

(299 total reviews)
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Nirav Tolia

66% approve of CEO

45% positive business outlook

Nextdoor has an employee rating of 3.6 out of 5 stars, based on 299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

299 reviews
3.0
Aug 23, 2023

I've had mostly positive experiences so far

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-the people at Nextdoor are some of the best people I've ever worked with in my career and I really love my team. Our mission and purpose seem to deeply resonate with everyone...people care about the work they are doing here and want to make an impact -personally, I've experienced career development and growth -great office facilities (but, our San Francisco office is in a terrible neighborhood...I even feel unsafe driving to/from the office) -free lunch 1x per week, monthly happy hours -pretty good benefits -great ERGs

Cons

-lack of sophistication when it comes to certain systems/tools/processes -people in leadership or management positions can sometimes take advantage and act as though the rules don't apply to them/they don't follow company processes when the rest of us are expected to -can feel pretty isolating/siloed when teams are hybrid, half remote and half in-office. existing technologies don't allow for productive/engaging hybrid meetings -upcoming 3 days per week return to office policy starting in January for all employees, regardless of team/role (even if your team is fully distributed) -pay could be better -I don't have a lot of trust in management/leadership

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Nextdoor Response
2y
Hi neighbor, thanks for the review! Earning trust is a core value at Nextdoor, and the most important part of what we do is building that trust with our employees and neighbors. We aim to facilitate open, inclusive discussions on sensitive topics as a company and we want to ensure that you have a safe space to freely express your opinion and engage with our people leaders and leadership team. By addressing hard topics in the open, we’re continuing to build a culture based on trust and transparency. We encourage you to bring these comments and feedback to your People Business Partner so we can continue the conversation.
1.0
Feb 1, 2023
Recommend
CEO approval
Business Outlook

Pros

They have good snacks and soda's for those working in the HQ office.

Cons

Bad managers are rewarded and praised while their teams hemorrhage good employees. Employee complaints about bad management are ignored by HR. Managers actively fight against giving promotions and raises and go years without adjusting compensation despite stellar reviews. When an employee leaves, they don't backfill the position, instead they farm off that employees work to other employees, who already have full plates, while not adjusting any compensation, promotion or title. They do this until the employee either breaks or leaves. They also do this to overwhelm an employee they want to get rid of, using their inability to take over someone else's job as a failure to do theirs. CEO made the poor decision to backdoor the company going public leading to a stock crash that is still sinking over a year later. Meaning all those years of "we give you stock options in place of compensation" mean that your years of stock options are now worth less than a month's salary. This is still how they compensate their employees. The HR department calls themselves the People team to distract from the fact that they will still treat you as disposable human resources. Though HR will still ask you to go above and beyond by taking on company morale responsibilities that include tons of extra work with no compensation or recognition. In my experience, HR has no problem lying to their employees and then terminating them for complaining. The "Benefits" they provide are not only basic but require the employees to pay for them in order to take advantage of them. They constantly post that they are hiring, but their requirements are so unrealistically narrow and specific (keyword focused and excluded) that open positions will often stay open for up to a year. They do not take chances on potential employees. Unless you have the exact keyword they are looking for in your resume, you won't make it past the filter. Their employee referral program does not actually take the employees referral into account. Regardless of the employee referral, recruiting will still reject any applicant because of a lack of one piece of experience or keyword (despite the candidate meeting all other requirements). The only people who are hired without proper vetting/or experience are people who are being poached from the CEO's former employer. If you worked for Square, you're a shoo-in for a job at Nextdoor. (Over 50% of the company was hired from Square when the new CEO, former Square CFO was hired) They pay some employees less than the minimum poverty rate. They provide zero phycological support for employees reviewing/moderating the worst content on the platform. They continually, knowingly design customer features that allow for the targeting of minorities. Overall, this is not a company that treats it's employees right and you'd do better to keep looking.

2.0
Aug 28, 2023

Avoid working here until you have no options

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good perks good ICs who are smart and have emotional intelligence aswell

Cons

really bad culture now no transparency really badly handled RTO announcement no confidence in leadership no product direction alot of good people either left or are leaving alot of politics

avatar
Nextdoor Response
2y
Hello neighbor, thank you for the review. Earning trust is a core value at Nextdoor, and the most important part of what we do is building that trust with our employees and neighbors. We aim to facilitate open, inclusive discussions on sensitive topics as a company and we want to ensure that you have a safe space to freely express your opinion and engage with our people leaders and leadership team. By addressing hard topics in the open, we’re continuing to build a culture based on trust and transparency. If you’re open and comfortable, we'd encourage you to share these concerns to your manager or People Business Partner - we would be happy to address your feedback.
Viewing 25 - 27 of 299 Reviews

Glassdoor has 365 Nextdoor reviews submitted anonymously by Nextdoor employees. Read employee reviews and ratings on Glassdoor to decide if Nextdoor is right for you.