Nextdoor reviews

This company wants to give the image that they make the world a better place and that they stand for community. The reality has a bitter taste. There is no community within the team, the tasks given are boring and repetitive. You don't feel valued and you definitely don't feel that you are doing something positive. As a customer service agent, you will spend most of your time doing moderation of content from the Nextdoor's users meaning you see a lot of toxic posts, private messages. Most of the requests you will receive by emails are deletions of account. The management doesn't consider the team's feedbacks. They don't learn because nobody cares in this company. There is a lack of motivation. There is also a tons of bugs, you spend your time filing tickets but it takes months to be solved. The knowledge base is not efficient at all. They will use you and then get rid of you once they have no choice but giving you a permanent contract. In this company, you will not grow, you will make two steps backward. There is no incentives. Nextdoor is not an interesting platform. It is just another way to make money but they don't bring any value to the world. They create more tensions between neighbors. This company is a big fail and they ignore it.

The layoffs were very sudden and really bad timing