Is Nextiva a good company to work for?

Nextiva has an overall rating of 3.5 out of 5, based on over 1,275 reviews left anonymously by employees. This rating has decreased by 13% over the last 12 months. 60% of employees would recommend working at Nextiva to a friend and 52% have a positive outlook for the business. The best reviews about Nextiva have been left by employees working as Customer Support , Customer Service Representative and Sales Development Representative (SDR) .

Does Nextiva pay their employees well?

According to anonymously submitted Glassdoor reviews, Nextiva employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nextiva. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Nextiva?

60% of Nextiva employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nextiva 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Nextiva?

Account Executive (113) , Sales (34) , Software Engineer (33) , Account Manager (24) , Customer Service Representative (21) , Marketing (21) , Customer Support (12) , Sales Development Representative (SDR) (12) , Sales Representative (12) , Customer Service (11) , Implementation Manager (11) , Inside Sales (11) , Sales Manager (11) , Senior Software Engineer (10) , Director (9)

What are the pros of working at Nextiva according to real employee reviews?

"They make you feel like you'll be successful and the culture really seems great." ((in 137 reviews)); "The work environment feels great and the people I`ve meet are awesome." ((in 118 reviews)); "Great team to work with and I made some really good friendships." ((in 61 reviews)); "The benefits overall are good and employees do feel valued here for their input." ((in 56 reviews)); "Great leadership in sales both old leadership and new." ((in 40 reviews))

What are the cons of working at Nextiva according to real employee reviews?

"Blatant favoritism occurred." ((in 5 reviews)); "Management definitely plays favorites." ((in 3 reviews))

What are employees saying about Nextiva layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nextiva layoffs and their outlook for job security at Nextiva in 2026.

What are the top reviewed Nextiva locations?

Scottsdale , Phoenix , New York , Arizona City , Washington , Los Angeles , San Francisco , Boston , Saint Peters , Glendale , Mesa , Ypsilanti , Tulsa , Raleigh , Dallas , Southlake , Houston , Richmond , California City , Costa Mesa , Irvine , Santa Monica , American Canyon , Menifee , Sacramento , Los Gatos , San Jose , Santa Clara , Santa Maria , Wethersfield

Nextiva reviews

3.5

60% would recommend to a friend

(1,144 total reviews)

Tomas Gorny

66% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,144 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Nextiva has an employee rating of 3.5 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextiva employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews

4.0

Jul 14, 2021

No work life balance

Manager customer success

Recommend

CEO approval

Business Outlook

Pros

Great executive leadership team, direct leadership changes so often

Cons

No work life balance, processes are not well written, no departments take ownership so everything falls on Client Success

Nextiva Response

5y

Hi there, we appreciate your review. Thank you for recognizing our amazing and growing leadership team! We value our Client Success department and would love to learn more on how we can better improve communication with the team. We also know it can also be hard to establish a work/life balance, especially while working from home. If you'd like to discuss better ways to create a balance or have any additional feedback, we encourage you to reach out to your manager or contact the People team at people@nextiva.com.

4.0

Jul 6, 2021

Good company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good people, hard working team

Cons

Overly focused on the customer

Nextiva Response

5y

Thanks for the review! We're proud you felt connected to the team and enjoyed your coworkers. We always appreciate everyone's unique contributions to our fun and lively culture! Our commitment to our customers is a top priority and reason why businesses choose Nextiva. If you have any additional feedback, please feel free to email the People Team at people@nextiva.com.

3.0

Jun 1, 2021

Great people. Challenging Work/Life Balance

Director

Recommend

CEO approval

Business Outlook

Pros

Teams consist of great people - everyone is always willing to collaborate or lend a hand.

Cons

Can be challenging to achieve work/life balance.

Nextiva Response

5y

Thank you for leaving a review. We're glad to hear you enjoy working with your team. We're incredibly proud of how well everyone collaborates and supports each other! We know it can be hard to establish a work/life balance while working from home. If you'd like to discuss ways to create a better balance, we encourage you to reach out to your manager or contact the People team at people@nextiva.com. Please feel free to also share any additional feedback!

Viewing 958 - 960 of 1,144 Reviews

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Jobs at Nextiva

Mid-Market Account Executive

Territory Partner Manager

Principal Product Manager

Territory Partner Manager (West)

Territory Partner Manager

Nextiva

Nextiva reviews

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No work life balance

Good company

Great people. Challenging Work/Life Balance

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