Nextiva reviews

Underpaid for what you do. If you do well, you will be "promoted" falsely with more accountability, pressure and the pay rate won't budge, unless you ask for it, then good luck in waiting for that to be seen. Therefore, you are 100% under valued due to the poor management. Nextiva claims competitive pay rates. However, one of their main competitors pays $6 an hour more. Medical Insurance lacks options. There is no games room (Nextiva claims it is available). The Xbox is in the break room. The break times are dreadful! The two 15 minute breaks are more like 8-10 minutes due to the micro management. You have to ask for your lunch breaks at times (I am not joking!) otherwise you WILL miss out. You will get different answers per team lead. Dane holds the ship very tight and he does an excellent job! Sean is right behind him and is well respected. However, the upper management is lacking in care and professional management. You must attend classes AFTER your shift which could be 30minutes to two hours after your shift and that is before they even start! (Yes you will be paid for this, but it is mandatory). We recently received a recognition on our hard work, yet there was no sign on the CEO. The Nerf guns are never out, calls are back to back and are lacking staff to help. You must work some Saturdays. Your shifts will change once in awhile due to the daylight savings in other states.