Nextiva reviews

3.5

60% would recommend to a friend

(1,144 total reviews)
avatar

Tomas Gorny

66% approve of CEO

52% positive business outlook

Nextiva has an employee rating of 3.5 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextiva employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Oct 22, 2016
Recommend
CEO approval
Business Outlook

Pros

*Helping other businesses is fun. I prefer working with businesses instead of working with residential clients which I did at AT&T *The Nextiva product is needed for businesses and it works well. If I don't close a deal it's not because the business is not going to use phones anymore. *Training is a pro and con. It helped me a lot and got me ready for this job. But I don't believe there's enough training and there can be more one on one training. *Everyone in the company is approachable. *The office is a 25 minute drive for me. Total. Back and forth. *There are more fun stuff here than anywhere I've worked. Food, ice cream, company party, dress up days *Nextiva donates money to nonprofits. I respect how they do this *Support is in the same building as sales

Cons

*AE's turnover more than they should. Nextiva is probably average in this category *There's a performance imbalance. Some AE's perform well and make a lot of money and the rest are average or even below. It does get frustrating for me when I see leads that I can close go to account executives that are too new or bad at what they do. *Competition is always trying to punch us and their sales people bad mouth us. *The words and lingo is not simple and there are lots of competitors to keep tabs on.

5.0
Oct 19, 2016

Nextiva

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I worked at Nextiva from when it had about 30 employees and saw it grow to almost 300. Every day was different. I never felt bored. The environment was good. Tons of great people worked there. I still keep in touch with most of my friends from there. Moved away to be closer to my parents but would have stayed with them for much longer if I didn't move. One other thing I recall is how nice some customers were. I got to work on the phone system for really cool companies.

Cons

Things would move very quickly. Pressure was always high to meet numbers. Training was simple when I first started. Towards the end of my career there, they improved their training programs.

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Glassdoor has 1,275 Nextiva reviews submitted anonymously by Nextiva employees. Read employee reviews and ratings on Glassdoor to decide if Nextiva is right for you.