Is Nextiva a good company to work for?

Nextiva has an overall rating of 3.5 out of 5, based on over 1,275 reviews left anonymously by employees. This rating has decreased by 13% over the last 12 months. 60% of employees would recommend working at Nextiva to a friend and 52% have a positive outlook for the business. The best reviews about Nextiva have been left by employees working as Customer Support , Customer Service Representative and Sales Development Representative (SDR) .

Does Nextiva pay their employees well?

According to anonymously submitted Glassdoor reviews, Nextiva employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nextiva. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Nextiva?

60% of Nextiva employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nextiva 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Nextiva?

Account Executive (113) , Sales (34) , Software Engineer (33) , Account Manager (24) , Customer Service Representative (21) , Marketing (21) , Customer Support (12) , Sales Development Representative (SDR) (12) , Sales Representative (12) , Customer Service (11) , Implementation Manager (11) , Inside Sales (11) , Sales Manager (11) , Senior Software Engineer (10) , Director (9)

What are the pros of working at Nextiva according to real employee reviews?

"They make you feel like you'll be successful and the culture really seems great." ((in 138 reviews)); "The work environment feels great and the people I`ve meet are awesome." ((in 124 reviews)); "Great team to work with and I made some really good friendships." ((in 58 reviews)); "Management is great to work with and wants to help." ((in 41 reviews)); "Great leadership in sales both old leadership and new." ((in 40 reviews))

What are the cons of working at Nextiva according to real employee reviews?

"Their cycle of hire and fire is embarrassing and shows that upper management is clueless but continues to punish those doing the work while maintaining a superiority complex that they’re not part of the problem." ((in 9 reviews)); "Blatant favoritism occurred." ((in 5 reviews)); "Hard to take time off" ((in 5 reviews)); "Management definitely plays favorites." ((in 3 reviews))

What are employees saying about Nextiva layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nextiva layoffs and their outlook for job security at Nextiva in 2026.

What are the top reviewed Nextiva locations?

Scottsdale , Phoenix , New York , Arizona City , Washington , Los Angeles , San Francisco , Boston , Saint Peters , Glendale , Mesa , Ypsilanti , Tulsa , Raleigh , Dallas , Southlake , Houston , Richmond , California City , Costa Mesa , Irvine , Santa Monica , American Canyon , Menifee , Sacramento , Los Gatos , San Jose , Santa Clara , Santa Maria , Wethersfield

Nextiva reviews

3.5

60% would recommend to a friend

(1,144 total reviews)

Tomas Gorny

66% approve of CEO

52% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.7

Work/Life balance

3.7

Compensation and benefits

3.6

Culture & values

3.4

Career opportunities

3.3

Senior management

Nextiva has an employee rating of 3.5 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextiva employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Sep 25, 2025

Challenging yet rewarding experience

Marketing director

Recommend

CEO approval

Business Outlook

Pros

Dynamic and energetic environment with opportunities to grow and take on new responsibilities. Encouraged to think outside the box and find simple solutions to complex problems.

Cons

Rapid pace of change can be unsettling at times.

Nextiva Response

9mo

We are so grateful for your contributions. Your impact goes beyond our Bengaluru office. Thank you for everything you do to promote our amazing company and people. We are so grateful for you.

4.0

Sep 16, 2025

Good place to work

Mid market customer account manager

Recommend

CEO approval

Business Outlook

Pros

Good and supportive teams, management is approachable.

Cons

Nothing negative but can be more transparent.

Nextiva Response

9mo

Thank you so much for taking the time to share your experience. Our Bengaluru team is stacked with impactful people, so thank you for being part of such a valued part of our org!

5.0

Jul 25, 2025

Solid SRE Experience with Growth Opportunities

Site reliability engineer

Recommend

CEO approval

Business Outlook

Pros

Collaborative team, exposure to modern tooling, strong focus on automation, good learning environment, flexible work culture.

Cons

limited documentation in some areas, occasional unclear ownership during incidents

Nextiva Response

11mo

Thank you for everything you contribute, from the energy and commitment to the heart you bring to our mission, our product, and our people. We’re incredibly lucky to have you as such a key part of it all. The road ahead is only getting more exciting, and it’s all because of what we’re building, and having people like you.

Viewing 1048 - 1050 of 1,144 Reviews

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Jobs at Nextiva

Mid-Market Account Executive

Principal Product Manager (Omnichannel CX)

Business Development Representative

Principal Product Manager

Mid-Market Account Executive (Lower Segment)

Scottsdale, AZ

View job

Nextiva

Nextiva reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Challenging yet rewarding experience

Good place to work

Solid SRE Experience with Growth Opportunities

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