Is Nextiva a good company to work for?

Nextiva has an overall rating of 3.6 out of 5, based on over 1,275 reviews left anonymously by employees. This rating has decreased by 12% over the last 12 months. 61% of employees would recommend working at Nextiva to a friend and 54% have a positive outlook for the business. The best reviews about Nextiva have been left by employees working as Customer Support , Customer Service Representative and Sales Development Representative (SDR) .

Does Nextiva pay their employees well?

According to anonymously submitted Glassdoor reviews, Nextiva employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Nextiva. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Nextiva?

61% of Nextiva employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nextiva 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nextiva?

Account Executive (113) , Sales (34) , Software Engineer (33) , Account Manager (24) , Customer Service Representative (21) , Marketing (21) , Customer Support (12) , Sales Development Representative (SDR) (12) , Sales Representative (12) , Customer Service (11) , Implementation Manager (11) , Inside Sales (11) , Sales Manager (11) , Senior Software Engineer (10) , Director (9)

What are the pros of working at Nextiva according to real employee reviews?

"They make you feel like you'll be successful and the culture really seems great." ((in 138 reviews)); "The work environment feels great and the people I`ve meet are awesome." ((in 122 reviews)); "Great team to work with and I made some really good friendships." ((in 58 reviews)); "Management is great to work with and wants to help." ((in 42 reviews)); "Great leadership in sales both old leadership and new." ((in 36 reviews))

What are the cons of working at Nextiva according to real employee reviews?

"Cyclical layoffs and people mysteriously disappearing from the organization (frequently after 1" ((in 15 reviews)); "Their cycle of hire and fire is embarrassing and shows that upper management is clueless but continues to punish those doing the work while maintaining a superiority complex that they’re not part of the problem." ((in 11 reviews)); "Blatant favoritism occurred." ((in 4 reviews)); "Management definitely plays favorites." ((in 3 reviews))

What are employees saying about Nextiva layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nextiva layoffs and their outlook for job security at Nextiva in 2026.

What are the top reviewed Nextiva locations?

Scottsdale , Phoenix , New York , Arizona City , Washington , Los Angeles , San Francisco , Boston , Saint Peters , Glendale , Mesa , Ypsilanti , Tulsa , Raleigh , Dallas , Southlake , Houston , Richmond , California City , Costa Mesa , Irvine , Santa Monica , American Canyon , Menifee , Sacramento , Los Gatos , San Jose , Santa Clara , Santa Maria , Wethersfield

Nextiva reviews

3.6

61% would recommend to a friend

(1,144 total reviews)

Tomas Gorny

67% approve of CEO

54% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Nextiva has an employee rating of 3.6 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextiva employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews

5.0

Jan 26, 2023

Rate a Company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The work environment feels great and the people I`ve meet are awesome. The company has a great idea as to the need of customers and feature apps that can be used by everyone.

Cons

I believe that there are some functions that can be optimized for all of the users that are providing customer service or tech support to be able to help in a more efficient way.

Nextiva Response

3y

Thank you for the review. It's great to hear you enjoy the company culture and see value in the Nextiva products! We also appreciate your feedback on function optimization and invite you to share any additional insight with us at teamnextiva@nextiva.com. Happy to have you on the team!

5.0

Jan 26, 2023

Great work environment

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work environment is relax, professional and very supportive. They encourage career growth and always checking if you need something to do your job in the best way. Meals included and perks in general are very good.

Cons

Maybe a little bit more of time for lunch.

Nextiva Response

3y

Thank you for leaving a review. It's great to hear you enjoy the relaxed work environment, feel supported in your role, and see opportunities for career development. As always, we appreciate your insight, and thank you for being part of Team Nextiva!

5.0

Jan 26, 2023

Nextiva

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

*A great environment *You can grow within the company *There is a lot of great people working here that help us to get our job done

Cons

I can't think of one negative thing so far (so far so good)

Viewing 1108 - 1110 of 1,144 Reviews

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