Nextiva reviews

3.6

61% would recommend to a friend

(1,144 total reviews)
avatar

Tomas Gorny

67% approve of CEO

54% positive business outlook

Nextiva has an employee rating of 3.6 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextiva employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Dec 7, 2022
Recommend
CEO approval
Business Outlook

Pros

The company showed excellent customer service.

Cons

The company could improve its internal system.

avatar
Nextiva Response
3y
Thank you for leaving a positive review. It's great to hear you enjoyed your time at Nextiva! We strive to deliver Amazing Service to each of our customers and couldn't achieve this without the support of our amazing Nexties. We appreciate your feedback and have shared these thoughts with the leadership team.
5.0
Nov 23, 2022
Recommend
CEO approval
Business Outlook

Pros

- growing company - benefits - CEO - salary company do care about their employees a lot

Cons

-sometimes there's some stress working with end users but that's normal for most - limited career growth but you can still do so depending on which direction you want to take. - depends on the department where youa are at, management may vary, but Escalation department was a way too good to work woth in 2021-2022

avatar
Nextiva Response
3y
Thank you for the review. It's great to hear you enjoyed the company benefits, compensation, and leadership under our CEO, Tomas Gorny, during your time at Nextiva. We also appreciate you sharing your feedback and advice with us. We recently launched a Career Development resource where Nexties can learn more about how to grow with Nextiva through career planning, internal mobility, networking, mentorships, and more. As a company, we're continuously looking for ways to improve. If you'd like to provide any additional feedback, please email us at teamnextiva@nextiva.com.
5.0
Sep 28, 2022

Great experience

Recommend
CEO approval
Business Outlook

Pros

- Great team. - Corporate events. - Health insurance.

Cons

- Mostly horizontal progression in the company. You can change your sphere from Support to QA or to Customer Relations, but progressing vertically is almost impossible.

avatar
Nextiva Response
3y
Thank you for leaving a review. It's great to hear you enjoyed working with your team and attending corporate events. Our people truly are amazing! We also appreciate your feedback on career growth. Our Career Development team is launching a program where Nexties can learn how to grow within the company. This includes offering mentorship and networking opportunities along with job descriptions to better help employees grow their skillset to match their desired role. If you have any questions, please email the People Team at teamnextiva@nextiva.com.
Viewing 1114 - 1116 of 1,144 Reviews

Glassdoor has 1,275 Nextiva reviews submitted anonymously by Nextiva employees. Read employee reviews and ratings on Glassdoor to decide if Nextiva is right for you.