Is Nextiva a good company to work for?

Nextiva has an overall rating of 3.5 out of 5, based on over 1,275 reviews left anonymously by employees. This rating has decreased by 13% over the last 12 months. 60% of employees would recommend working at Nextiva to a friend and 52% have a positive outlook for the business. The best reviews about Nextiva have been left by employees working as Customer Support , Customer Service Representative and Sales Development Representative (SDR) .

Does Nextiva pay their employees well?

According to anonymously submitted Glassdoor reviews, Nextiva employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nextiva. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Nextiva?

60% of Nextiva employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nextiva 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Nextiva?

Account Executive (113) , Sales (34) , Software Engineer (33) , Account Manager (24) , Customer Service Representative (21) , Marketing (21) , Customer Support (12) , Sales Development Representative (SDR) (12) , Sales Representative (12) , Customer Service (11) , Implementation Manager (11) , Inside Sales (11) , Sales Manager (11) , Senior Software Engineer (10) , Director (9)

What are the pros of working at Nextiva according to real employee reviews?

"They make you feel like you'll be successful and the culture really seems great." ((in 138 reviews)); "The work environment feels great and the people I`ve meet are awesome." ((in 124 reviews)); "Great team to work with and I made some really good friendships." ((in 58 reviews)); "Management is great to work with and wants to help." ((in 41 reviews)); "Great leadership in sales both old leadership and new." ((in 40 reviews))

What are the cons of working at Nextiva according to real employee reviews?

"Their cycle of hire and fire is embarrassing and shows that upper management is clueless but continues to punish those doing the work while maintaining a superiority complex that they’re not part of the problem." ((in 9 reviews)); "Blatant favoritism occurred." ((in 5 reviews)); "Hard to take time off" ((in 5 reviews)); "Management definitely plays favorites." ((in 3 reviews))

What are employees saying about Nextiva layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nextiva layoffs and their outlook for job security at Nextiva in 2026.

What are the top reviewed Nextiva locations?

Scottsdale , Phoenix , New York , Arizona City , Washington , Los Angeles , San Francisco , Boston , Saint Peters , Glendale , Mesa , Ypsilanti , Tulsa , Raleigh , Dallas , Southlake , Houston , Richmond , California City , Costa Mesa , Irvine , Santa Monica , American Canyon , Menifee , Sacramento , Los Gatos , San Jose , Santa Clara , Santa Maria , Wethersfield

Nextiva reviews

3.5

60% would recommend to a friend

(1,144 total reviews)

Tomas Gorny

66% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,144 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Nextiva has an employee rating of 3.5 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextiva employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews

5.0

Dec 30, 2019

The best job I’ve ever had

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I loved my job at Nextiva! It was so much fun and great people there too. I was so sad to have to leave when our family was moved for my husbands work. I highly recommend!

Cons

I loved being there and would have been so happy to be able to stay on and work there its just that I had to move.

Nextiva Response

6y

Thanks for taking time to share your experience! We're happy to hear that you enjoyed your time at Nextiva, and we're grateful to have had you on our team. Best of luck!

5.0

Mar 21, 2019

Great office space and vibes

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I left as my family were moving and what I really liked about working there was the office space and just the general vibe of the place. I wasn’t that excited about my job specifically but I did really enjoy being there and I would have stayed if we weren’t moving for family reasons. They do a nice job of making it enjoyable both in terms of the space and the culture.

Cons

Nextiva is a great company if you are interested in a large company with endless opportunities. I really enjoyed my time there and really appreciate the knowledge I gained from there.

Nextiva Response

7y

Thanks for the positive feedback! Good luck in your future career endeavors.

5.0

Apr 5, 2018

Always something to look forward to!

Customer care representative

Recommend

CEO approval

Business Outlook

Pros

Overall Nextiva is a good company to work. The company allowed me to grow and prosper over the years. The management team treats everyone with great respect and equal opportunities. Bottom line, Excellent company to work for with great potential.

Cons

I don't have any downsides. Good pay friendly atmosphere.

Nextiva Response

8y

Hello there - thank you for both your review and your choice to work with Nextiva! We value each and every one of our employees, and are excited to see where they will take Nextiva next. If you have any other comments or suggestions, we encourage you to email us at HR@Nextiva.com.

Viewing 118 - 120 of 1,144 Reviews

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Jobs at Nextiva

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Mid-Market Account Executive

Principal Product Manager

Small Business Sales Account Executive

Scottsdale, AZ

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Principal Product Manager (Omnichannel CX)

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The best job I’ve ever had

Great office space and vibes

Always something to look forward to!

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