Is Nextiva a good company to work for?

Nextiva has an overall rating of 3.5 out of 5, based on over 1,276 reviews left anonymously by employees. This rating has decreased by 13% over the last 12 months. 60% of employees would recommend working at Nextiva to a friend and 52% have a positive outlook for the business. The best reviews about Nextiva have been left by employees working as Customer Support , Customer Service Representative and Sales Development Representative (SDR) .

Does Nextiva pay their employees well?

According to anonymously submitted Glassdoor reviews, Nextiva employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nextiva. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Nextiva?

60% of Nextiva employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nextiva 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Nextiva?

Account Executive (113) , Sales (34) , Software Engineer (33) , Account Manager (24) , Customer Service Representative (21) , Marketing (21) , Customer Support (12) , Sales Development Representative (SDR) (12) , Sales Representative (12) , Customer Service (11) , Implementation Manager (11) , Inside Sales (11) , Sales Manager (11) , Senior Software Engineer (10) , Director (9)

What are the pros of working at Nextiva according to real employee reviews?

"They make you feel like you'll be successful and the culture really seems great." ((in 135 reviews)); "The work environment feels great and the people I`ve meet are awesome." ((in 125 reviews)); "Great team to work with and I made some really good friendships." ((in 65 reviews)); "Management is great to work with and wants to help." ((in 38 reviews)); "Great leadership in sales both old leadership and new." ((in 34 reviews))

What are the cons of working at Nextiva according to real employee reviews?

"Their cycle of hire and fire is embarrassing and shows that upper management is clueless but continues to punish those doing the work while maintaining a superiority complex that they’re not part of the problem." ((in 11 reviews)); "Blatant favoritism occurred." ((in 5 reviews)); "Management definitely plays favorites." ((in 3 reviews))

What are employees saying about Nextiva layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nextiva layoffs and their outlook for job security at Nextiva in 2026.

What are the top reviewed Nextiva locations?

Scottsdale , Phoenix , New York , Arizona City , Washington , Los Angeles , San Francisco , Boston , Saint Peters , Glendale , Mesa , Ypsilanti , Tulsa , Raleigh , Dallas , Southlake , Houston , Richmond , California City , Costa Mesa , Irvine , Santa Monica , American Canyon , Menifee , Sacramento , Los Gatos , San Jose , Santa Clara , Santa Maria , Wethersfield

Nextiva reviews

3.5

60% would recommend to a friend

(1,145 total reviews)

Tomas Gorny

66% approve of CEO

52% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.7

Work/Life balance

3.7

Compensation and benefits

3.6

Culture & values

3.4

Career opportunities

3.3

Senior management

Nextiva has an employee rating of 3.5 out of 5 stars, based on 1,145 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextiva employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Jan 2, 2024

Good people great culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

supportive work environment Reasonable approach to resolving issues even under pressure good people

Cons

lack of stock options industry growth struggles

Nextiva Response

2y

Hi Friend! Thank you so much for taking the time to leave a review on your employee experience. - Payton from Nextiva

5.0

Dec 29, 2023

Great place to work

Cx product specialist

Recommend

CEO approval

Business Outlook

Pros

Great management. Catered lunches Good opportunity for career advancement. Great commission structure.

Cons

A few months in and I can't find any.

Nextiva Response

2y

Hi Friend! Thank you so much for taking the time to leave a review on your employee experience. - Payton from Nextiva

4.0

Dec 25, 2023

Nextiva feedback

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

- competitive salary - health benefits - at some point, there were a lot of growth opportunities (not at the moment) - willing to teach. The company gives opportunities to newcomers to try themselves even if you might be lacking knowledge at first. The knowledge base you receive is amazing - commitment towards UA employees and overall support

Cons

- upper management - lack of attention to employees' mental health - management tends to assign unrelated tasks to you to cover some holes because support is understaffed - unpredictable shift switches

Nextiva Response

2y

Hi friend! Employees deserve all the recognition. Please recognize that mental wellness is as important as physical wellness, take time for yourself. I appreciate you - and I'm grateful we have you on our team. - Payton from Nextiva

Viewing 250 - 252 of 1,145 Reviews

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Jobs at Nextiva

Mid-Market Account Executive

Mid-Market Account Executive

Territory Partner Manager

Principal Product Manager (Omnichannel CX)

Principal Product Manager

Nextiva

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