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      NexusTek

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      NexusTek reviews

      4.0

      68% would recommend to a friend

      (131 total reviews)
      avatar

      Hamilton Yu

      74% approve of CEO

      66% positive business outlook

      Ratings by demographic groups

      NexusTek has an employee rating of 4.0 out of 5 stars, based on 131 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NexusTek employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      131 reviews
      1.0
      Sep 28, 2019

      Failure to Transform

      Engineering
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you are desperate for a job, come work here. Recently the CEO was fired. This confirmed what we all knew but were forbidden to talk about. Mounting client losses caused by mis-management meant the organization was not growing in a similar way to competitors in the industry. A new CEO signals a possible turn around - but we have heard/seen this story before. Every few years after every new merger management uses the opportunity to wipe the slate clean of past failures and pretend like this is a new beginning. It remains to be seen if the new CEO will clean house and transform the organization into a modern and current MSP that can grow.

      Cons

      This organization has failed to keep clients and grow into larger ones. This can be attributed to one thing alone. Horrible Operational Managers and Executive Leadership. Many warned them the shift to Public Cloud was coming and that the organization needed to retooled. Engineers and Managers who advocated for it and became experts in AWS, Azure and Google Cloud - gave up and left - quickly snatched up by large organizations. Today NT is not even speaking the same language of many of these larger clients. Managers don't know Public Cloud. To this day they have not put it in the Job Descriptions for new Engineers. Even if they did how are they supposed to identify this talent if they don't have the tech knowledge themselves to identify who has the skill set? Successful tech organizations are managed by Engineers with current skills sets. Current management is "fat and happy" with the status quo. Without more changes at the top, transformation will never come. In less then two years it will be replaying the same soundtrack of yet another new CEO explaining how this time things are going to be different.

      avatar
      NexusTek Response
      6y
      I appreciate your feedback, and while I understand your perspective, I disagree - transformation is already coming. I understand you've seen/heard this before from previous leadership, and I'm sorry you left NexusTek before seeing the transformation in action. We are committed to making NexusTek a great place to work.
      5.0
      Sep 23, 2019

      Full steam ahead - making positive changes

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Clients are great and get your hands on a lot of different technology. As an MSP we're consistently busy and the business is a way of the future. The new CEO took time to speak with employees in all locations about what they want to see in their employer and changes they would make.

      Cons

      Work hard, play hard. Do your work and have a positive attitude - there will be no cons.

      avatar
      NexusTek Response
      6y
      Thanks for the positive feedback! I'm glad to hear that you're optimistic about the opportunity to deal with a lot of different technologies - that won't change. Our transition is still a work in progress, but I appreciate all of the feedback I've gotten from all of our team members in my first 90 days. Glad you're on board!
      1.0
      Sep 18, 2019

      Culture - NONE, MANAGEMENT - non-existent, LEADERS.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cool clients - many have begun to stop working with NexusTek because they over promise and underdeliver.

      Cons

      Management is completely disconnected from employees and they don’t care about SOPs - office is always in utter chaos. They’ve continued to acquire many other small companies without creating a culture that cultivates collaboration or structured operations. Very toxic work environment and HR and some management perpetrate it’s cycle.

      avatar
      NexusTek Response
      6y
      I appreciate your feedback and I'm sorry you feel so passionately as you do. As several other current employees have noted, the culture is changing for the better. I hope you're open to a different perspective as that change continues to evolve. As I mentioned on our October All Hands Call, we're overhauling our employee engagement program to include the things that all of our team members said that mattered to them. I take that feedback seriously, and I'm committed to making NexusTek a great place to work.
      Viewing 88 - 90 of 131 Reviews
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      ReviewsNexusTek reviews

      Glassdoor has 136 NexusTek reviews submitted anonymously by NexusTek employees. Read employee reviews and ratings on Glassdoor to decide if NexusTek is right for you.