This company often feels more like a marketing operation than a technology company. The core product has significant issues and clients continue to leave, yet leadership prioritizes expensive client events instead of investing in fixing the platform.
Layoffs repeatedly target operational staff while executive leadership appears untouched. At the same time, executives maintain private offices while employees are required to come in three days a week to compete for limited desks. Many people end up taking calls from open desks because there are not enough conference rooms.
Large portions of work continue to be outsourced while teams in other regions are reduced through layoffs.
The culture also discourages raising concerns. After I spoke up about being treated poorly by my manager, I was included in a later round of layoffs. Whether intentional or not, it sends a clear message about how feedback is handled.
Between the product instability, constant restructuring, and leadership priorities, it is difficult to see a long-term path for the company or its employees. Employee turnover and client churn both seemed to be increasing during my time there.
There appears to be a significant disconnect between executive leadership and the day-to-day realities of the teams running the business.
