NinjaOne reviews

High sales expectations balanced with high rewards.

The Account Management and Customer Success team has been a mess ever since the restructure last year. They changed the role from relationship focused to purely sales driven, which wasn't bad if it was actually done properly. But there’s been no real support from management, the team is all over the place, and no one really knows what they’re supposed to be doing. The new structure honestly just feels like it’s made to pay you less. Commissions keep changing and somehow always end up working against the employees. The company keeps growing, but the way company treat their people just keeps getting worse. No career path, and they won't give you a promotion. The company would rather hire externally than promote anyone internally, insane turnover, and everyone is looking for a way out.