NinjaOne reviews

4.3

81% would recommend to a friend

(433 total reviews)

Salvatore Sferlazza

92% approve of CEO

83% positive business outlook

NinjaOne has an employee rating of 4.3 out of 5 stars, based on 433 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The NinjaOne employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

433 reviews
3.0
Feb 8, 2025
Recommend
CEO approval
Business Outlook

Pros

The people you work with are great. The office is very cool. They provide lunch and snacks. It's a good place to get some IT sales experience, but I don't recommend staying at the company long-term.

Cons

Management is intent on trying to stop outbound SDRs from hitting their quota. The Quota is 14 demos a month and the average is 1 SDR actually hitting it each month. Some month's no outbound SDR hits quota. The average number is 7 demos a month. Which means you only make about $850 a month in commission. The first five demos are worth $70 and the second 5 are worth $100 each. Demo numbers 10-13 are $125 and the 14th demo is worth $870. Plus, there is a points system for each demo based on endpoint count. So you can hit 14 demos and still not get the full quota. You need 24 points, which also adds up to an additional $750. They usually do not tell the SDRs this until the ramp quota is over. After the first 3 months, it becomes challenging to make money. On LinkedIn, they used to say the Base pay was $50,000 and the OTE commission was $85,000. No outbound SDR has ever hit every month. I recommend becoming an Inbound SDR or a Revival SDR. The Outbound SDRs are treated like children and are forced to come into the office if management feel like making SDRs work in office. They say all SDRs are lazy and should not work from home, but almost every Inbound SDR is allowed to work from home. Plus, they have the easiest job at the company and most of them even make more than the Account Executives.

5.0
Feb 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Great working culture and motivating environment

Cons

Not really big cons, some micro managers

1.0
Jan 29, 2025
Recommend
CEO approval
Business Outlook

Pros

I met some incredible people there who opened doors for me elsewhere.

Cons

Where to begin? This company is oddly obsessed with boasting about its success while doing little for its employees and cutting corners wherever possible. It operates on a "good ole boy" culture, where those outside the inner circle are at a clear disadvantage. This pressure drives the SDR organization to resort to tactics like dishonesty, manipulation, or even desperation just to meet monthly metrics. The sales organization prioritizes headcount over competency, hiring as many bodies as possible without providing proper training or the necessary skills to succeed. This results in high turnover, with employees being misled into believing that sheer effort alone will lead to success—despite never receiving the right tools or support. SDR Managers aren't to blame, as they themselves lack proper training and resources. This culture appears to be driven by the CFO, VP of Sales, and the former Director of Sales—or at the very least, they allow it to persist. As for the CEO, while not necessarily a bad leader, he remains an undeniably peculiar figure.

Viewing 184 - 186 of 433 Reviews

Glassdoor has 500 NinjaOne reviews submitted anonymously by NinjaOne employees. Read employee reviews and ratings on Glassdoor to decide if NinjaOne is right for you.