Nordstrom reviews

3.6

56% would recommend to a friend

(25,110 total reviews)

Erik B. Nordstrom and Peter E. Nordstrom

70% approve of CEO

47% positive business outlook

Nordstrom has an employee rating of 3.6 out of 5 stars, based on 25,110 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nordstrom employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

25K reviews
1.0
Aug 25, 2009
Recommend
CEO approval
Business Outlook

Pros

For retail, it has the best pay.

Cons

Management plays huge favors with their friends. Unless you're in that inner circle, forget about being treated fairly and moving up in the company. For a company that strives to offer the best quality to its customers, its funny how Nordstroms still uses such ancient equipement. Then again, there are more 'Made in China' products than anything else, so I guess it makes sense. This company was made into popular and successful because of how they took care of their customers and their employees as well. It was a successful formula and now everything is completely opposite. Nordstrom is no longer Nordstrom. It's like any other retail store. This company will fail as other companies that have failed using the same 'numbers is everything' formula.

1.0
Mar 21, 2009
Recommend
CEO approval
Business Outlook

Pros

i enjoyed the poeple I worked with

Cons

returns, the lack of flexibility in hours, the lack of caring for their employees, you can never do anything right there, no balance with work and home, arrogant, pretentious, hypocritical...all rah rah--you cannot be yourself there, you need always to be looking over your shoulder, cut throat, poor management skills, unrealistic expectations....the worst place I have ever worked

3.0
Jun 25, 2025
Recommend
CEO approval
Business Outlook

Pros

POTENTIAL 9% commission. 20% Employee discount

Cons

I was hired in as a part time fine jewelry & accessories associate at a rate of $13 hourly + 9% commission. Nordstrom does not pay the full commission rate until you’ve been with them four months. They deduct 1% of commission because you’re “learning how to sell”; which in my opinion is petty. New hires are likely making every effort to build their personal book, sell and provide services the company offers. Jewelry associates do watch adjustments as well. This often takes you off of the sales floor therefore reduces your sales per hour percentage. Nordstrom reserves the right to take back commissions earned up to a year after the sale takes place. This will likely not affect those in high volume departments like shoes. If you’re in slower department (like jewelry) that requires more time & expertise with each customer, there’s a good chance you will lose out on commission. Nordstrom customers know they can return purchases AT ANYTIME. Customers will waste your time, buy & return which means you can only really count on your hourly rate per hour. New hires are not eligible for benefits for three months (I think). Benefits are not guaranteed because you have to work a certain amount of hours weekly to be entitled & your hours are not guaranteed. They are given to you based on the needs of the department.

Viewing 319 - 321 of 25,110 Reviews

Glassdoor has 26,198 Nordstrom reviews submitted anonymously by Nordstrom employees. Read employee reviews and ratings on Glassdoor to decide if Nordstrom is right for you.