Nordstrom reviews

3.6

56% would recommend to a friend

(25,083 total reviews)

Erik B. Nordstrom and Peter E. Nordstrom

70% approve of CEO

47% positive business outlook

Nordstrom has an employee rating of 3.6 out of 5 stars, based on 25,083 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nordstrom employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

25K reviews
4.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Company is well respected. Customer interaction is rewarding. Great benefits - health, dental, vision, pet insurance, matched 401k

Cons

Return policy is too relaxed. Many customers take advantage of this. Not only does it affect our commission but we are required to handle all returns. Even customers wish our store had a return hub so that sales people can actually help buying customers.

Viewing 52 - 54 of 25,083 Reviews

Glassdoor has 26,170 Nordstrom reviews submitted anonymously by Nordstrom employees. Read employee reviews and ratings on Glassdoor to decide if Nordstrom is right for you.