Nordstrom reviews

3.5

56% would recommend to a friend

(25,088 total reviews)

Erik B. Nordstrom and Peter E. Nordstrom

70% approve of CEO

47% positive business outlook

Nordstrom has an employee rating of 3.5 out of 5 stars, based on 25,088 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nordstrom employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

25K reviews
2.0
Oct 13, 2014

Can't wait to get out

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- sample sales. you can score some great deals. - increased associate discounts at certain times of the year. - nice but clique-y colleagues. - nice merchandise. - associate discount applies to the discount price (if it's on sale). - great views of seattle @ 865. - feels like nordstrom's trying to offer better perks... a shuttle runs from 865 to 864, workout classes in 803.

Cons

where do i begin... - old technology. and i mean old. if you're a peon like me, don't expect a phone with caller ID. you also get a desktop, not a laptop. no access to owa or webmail. IT will tell you to just get emails sent to your phone. - sometimes feels like a stodgy old company that could use a breath of fresh air. - upper management has no idea what they're doing. inconsistent messages that change daily (if not hourly), which makes it a very frustrating work environment and inevitably leads to rework and inefficiency. - upper management needs to weigh in on everything even if they have little to no knowledge on the subject matter. really, does every ppt deck need to go through 3 directors before it's good to go? sets back projects and deliverables unnecessarily. - associate discounts for peons are 20%. managers (i believe) and above get 33%. - too much overhead. multiple teams doing the same work, and if things get busy, the solution is to hire more people (and external candidates to boot) vs. reassessing the teams and responsibilities. - too much red tape. it's ridiculous. you'd think nordstrom has some top secret government secret or the cure to cancer. - stingy with benefits, particulary pto. you get 13 pto days unless you negotiate. and my recruiter lied to me! when interviewing, she indicated that nordstrom has unlimited sick days. find out 4 months later that it's actually 5.9 hours. you don't even get 1 full sick day. - lacks innovation/change is slow to come. don't come in, thinking you'll change this and that. you'll get push back, and the changes you want to implement will happen very slowly, if at all. - some managers and above don't get the industry. they don't understand even basic industry lingo. - ineffective IT. they go through a reorg like every other month, and don't expect any changes to ever be communicated to you.

3.0
May 13, 2014
Recommend
CEO approval
Business Outlook

Pros

Good discount, benefits, and good location

Cons

It's all about who you work for - probably true for any company. They allow you to make lateral moves fairly easily, which is good. However, there is no on boarding training, leadership could use some revamping and the attitude people have can be exhausting. Promoting from within means if you dress the part and play the part, you are golden. If you work hard and know the business, it doesn't really matter. Leadership says one thing and does another. People throw you under the bus and stab you in the back. Very competative and people are all about themselves. If you didn't start on the floor, you are an outcast.

2.0
Mar 18, 2024

Lip Service Express

Recommend
CEO approval
Business Outlook

Pros

Work/life balance, compensation is fair, love my coworkers.

Cons

Layoffs on layoffs, every year. No true transparency, although they love to preach about how transparent they are. All lip service. Every year, more work, no increase in pay. I have no faith or trust in HR leadership at Nordstrom. This is not an employee focused company.

Viewing 130 - 132 of 25,088 Reviews

Glassdoor has 26,175 Nordstrom reviews submitted anonymously by Nordstrom employees. Read employee reviews and ratings on Glassdoor to decide if Nordstrom is right for you.