Nordstrom reviews

3.5

56% would recommend to a friend

(25,090 total reviews)

Erik B. Nordstrom and Peter E. Nordstrom

70% approve of CEO

47% positive business outlook

Nordstrom has an employee rating of 3.5 out of 5 stars, based on 25,090 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nordstrom employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

25K reviews
1.0
Feb 1, 2019
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO Occasional snacks Team bondings Wfh opps Friendships

Cons

Where do I begin? Well first off I’ve been with the company for 11 months! At first I thought this job was going to be my dream job, but it was not what I expected! Pay: As a stylist your hourly rate starts at $15.50/hour with NO commission! Definitely not worth the amount of stress this job gives! Reasons why they throw parties and buy snacks to compensate the lack of pay! Flawed Quota System: You are required to hit a monthly quota in order to hit your bonus if you don’t have a quota you simply do not get your bonus What is equivalent to making a few days of overtime.. If you make a quota as a team then your manager will get a bonus check! This is why some may feel their managers “act like they care about their them” due to micromanaging & unprofessionalism! In order survive in this company you have to maintain at least 90% or above towards a quota in order to maintain and keep your work from home days. Some of these quota numbers are so unrealistic and didn’t make sense due to seasonality of purchasing! Even the sales managers admitted that the numbers were too high & that they failed last year so basically they were setting us up for failure from the beginning. Unprofessionalism among some Managers: As mentioned, Sales Manager’s receive a bonus check whenever their team hits their quota so with that some managers micromanaged their teams. Some of them would gossip between other managers about their failing team players. It was just overall unprofessional & upper management didn’t really care! I’ve had many colleagues during my time that would go to upper management and HR but nothing was resolved. It’s very sad! Turnover Rate: Extremely High, at least 2-3 people quit every week!

avatar
Nordstrom Response
7y
Thanks for taking time to share this feedback with us. We're sorry you had a bad experience while working at Trunk Club. This past year, we rolled out a performance-based compensation plan and are continuing to evolve it based on our employees' feedback. We keep asking for feedback from the team. We appreciate their honesty on ways that we can ensure fair and equitable pay. We want our stylists to succeed, and setting quotas is part of measuring that success. We set quotas based on seasonality, historical data, marketing efforts, and industry trends. Given these factors, there is natural ebb and flow with quota goals throughout the year. We regularly ask for feedback and restructure contests, awards, and incentives based on what they say. Trunk Club has big plans to keep growing, and that growth comes from our stylists. While our goals may be aggressive, we do everything we can to make sure quotas are realistic. We've recently created a management training program that helps our managers grow to be the best leaders they can be. We're also committed to making Trunk Club a fulfilling place to work. We encourage you to contact me at kelly.corcoran@trunkclub.com or HR@trunkclub.com if you'd like to speak further. Kelly Corcoran, Head of National Sales
1.0
Jul 25, 2018

National Stylist

Recommend
CEO approval
Business Outlook

Pros

Very easy, can somewhat pick hours but you still work 40 hours a week and on weekends (9 hours a day)

Cons

Always changing, too repetitive, not a lot of respect between employees, LOW pay, lots of hours—terrible hours, no work/life balance

2.0
Jun 1, 2018

Tailoring Department

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people you work daily with are awesome. The environment is somewhat relaxed. There is always pressure of finishing things on time like with any tailor shop but there’s a better balance. It doesn’t run like a sweat shop. There are many tasks that will keep your day going quickly like fittings, QA, sorting, training and sewing. As a lead, you’ll have a great opportunity to help grow people who want to learn and work together.

Cons

The upper management is a joke. Tailoring is basically shoved in a corner where people forget about you until they need something. You have to continually remind them about your performance reviews or you’re not going to get one. Raises in this department have been non existent when every other department in the company has already gotten their yearly raises. Management will try and hold you down and not help you to grow in your career because they don’t understand tailoring and why it needs a manager. The stylists will ask you clean up their mess in a ridiculous amount of time. The lack of respect from some stylists is shocking.

Viewing 136 - 138 of 25,090 Reviews

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