Nordstrom reviews

3.5

56% would recommend to a friend

(25,090 total reviews)

Erik B. Nordstrom and Peter E. Nordstrom

70% approve of CEO

47% positive business outlook

Nordstrom has an employee rating of 3.5 out of 5 stars, based on 25,090 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nordstrom employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

25K reviews
1.0
Jan 17, 2018

Sr. IT Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunities to improve processes and upgrade technologies. Pay is OK.

Cons

Depressing and crowded work environment, chaotic management, constant reorgs and lots of turnover.

avatar
Nordstrom Response
8y
Hello, Thank you for taking the time to give us feedback. We consider room for growth a key benefit of working at Nordstrom, and pride ourselves on our employees’ accomplishments at the company and in their future endeavors. At the same time, we also strive to make our work environment an engaging and rewarding one—and help each employee understand the value of their contribution to the company. If you would be willing to share more details about your experience, we’d like to personally speak with you to make things right, and learn how we can improve our policies in the future. Please contact us if you have the time at NordTechFeedback@nordstrom.com. Sincerely, Patrick Welch VP Technology Nordstrom
4.0
Jan 5, 2018
Recommend
CEO approval
Business Outlook

Pros

I love working in a job that allows creativity and I basically shop for clothes all day! On my first day at Trunk Club, I was immediately welcomed with smiles, breakfast, and all my computer/desk equipment was set up. It was like they were legitimately prepared for me to start work which was an awesome onboarding experience. I meet with my Manager on a regular basis and have an opportunity to ask questions, set goals, and talk about career progression. Plus, we have regular PK and trunk packing pods with the Trainer that has the biggest heart for our National Styling Team! I don't know why people on here are so pissed about sitting at their desks, that's pretty normal for a DESK job... but on the plus side, everyone I sit by is super nice and helpful. Plus we have a second monitor to help us work and be productive! We don't sit in cubes, it's still a very open environment that's bright and music is on! My Manager is the NICEST human, ever. She is always so positive and encouraging! I totally trust her and welcome her feedback on how to be a better stylist and tier jump.

Cons

With a new team, comes changes that is super normal. While I wish sometimes change was communicated a bit more proactively, I know that sometimes it's out of our Managers control. With a sales job, there's going to be turnover. It sucks to see people go, but some people just aren't meant for this job or thought this job was going to be something completely different.

3.0
Oct 14, 2017

Meh

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Great loft space with windows everywhere! -Free beer and wine and in-house coffee bar. -Relaxed work environment and dress code. -Medical, dental, vision, transit benefit program, health FSA, etc -Most people are nice.

Cons

-As Trunk Club has evolved from start-up to Nordstrom-owned company, there have been lots of changes in leadership and structure, so prepare for some uncertainty if you work there. -No matching 401k. -Unlimited PTO means no accrual of vacation time and is by manager/lead discretion. I would prefer a hard number of days that would grow with tenure. -Open office environment can be difficult if you're not extremely extroverted. -Some departments get more recognition, perks, growth opportunities, while other departments(mainly support teams) get ignored. -Some teams have virtually no room for advancement. -The downside of a casual environment of mostly younger employees is that sometimes professionalism is lacking. Can feel like high school. -No real break area which makes it feel like you never get a real break.

Viewing 142 - 144 of 25,090 Reviews

Glassdoor has 26,177 Nordstrom reviews submitted anonymously by Nordstrom employees. Read employee reviews and ratings on Glassdoor to decide if Nordstrom is right for you.