Nordstrom reviews

3.5

57% would recommend to a friend

(25,116 total reviews)

Erik B. Nordstrom and Peter E. Nordstrom

70% approve of CEO

48% positive business outlook

Nordstrom has an employee rating of 3.5 out of 5 stars, based on 25,116 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nordstrom employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

25K reviews
3.0
Apr 4, 2018

sales Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

nice environment to work at and be at

Cons

unorganized leaders, lack of true feed back and petty

3.0
Apr 4, 2018

Stylist at Nordstrom

Recommend
CEO approval
Business Outlook

Pros

- Fulfilling work environment when it's busy and customers are interested in hands-on service - Lots of tools to help meet the needs of the customer, you will likely never have to turn away customers empty handed- there's always something you can do to help - Experience gained in one-on-one customer service - Consistent full-time hours - You will receive lots of feedback and comprehensive training within your department - Many opportunities to advance

Cons

- Often meeting commission goals is a higher priority than forming relationships with customers, you're expected to push as many products as you can - Sometimes there is a lack of work/life balance because they tend to hire full-time - Sales goals are often unrealistic/based on American market - Can't earn commission unless you surpass sales goals every single work day (days when you aren't scheduled can also negatively affect your earnings if you have items returned), which is unrealistic during certain slow seasons - Poor discount (20%)

4.0
Apr 2, 2018

Great Employer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Focus on the Customers and Team

Cons

Difficult to have work life balance, hard to grow within 3 years unless mobile.

Viewing 24685 - 24687 of 25,116 Reviews

Glassdoor has 26,205 Nordstrom reviews submitted anonymously by Nordstrom employees. Read employee reviews and ratings on Glassdoor to decide if Nordstrom is right for you.